Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-07-08T19:28:23+00:00

    Hi Doug!

    I'm embarrassed to ask for your kind help... 

    i have the same problem, and annot fix it :( and it's an important file for the big exams!

    i would be thankful!!!

    https://drive.google.com/file/d/1nOGPhLiKbMewqgFpCoA\_e5Ih7hlH0li1/view?usp=sharing 

    thanks!

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  2. Anonymous
    2018-05-29T14:26:52+00:00

    I too have such a file. Can you help me as well? I can send you the file in whatever way you think best. 

    Thank you!

    Nancy

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-05-18T08:09:11+00:00

    I believe that is the document that you sent to me by e-mail and which I have repaired and returned to you.

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  4. Anonymous
    2018-05-17T16:39:39+00:00

    Hi doug,

    I have a same problem, can you help me as well please? 

    You can find the file here:

    https://drive.google.com/file/d/1zFVQ4WyB18gsCyj0piZPn1\_3PYhI3M1b/view?usp=drivesdk

    Thank you.

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  5. Anonymous
    2018-05-03T13:16:48+00:00

    Hi Doug,

    I have downloaded the file. Thanks for your great help.

    Ralf

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