Sharepoint online frequent sites

Anonymous

My frequent sites never changes. It is only showing 3 sites and they are sites I haven't visited in several months. How do I get this to update with actual frequently visited sites?

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Anonymous

Hi All,

Considering this thread has aged, it may be difficult for members and us to follow up separately. Besides, the original poster Stacey has resolved the issue, and we have also received feedback from other members that the issue has been resolved itself. This thread will be closed from further posting for affected users to easily identify the information since there may be different root causes for different tenants.

You can follow the steps I mentioned in the summary above to try troubleshooting the issue.

Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

If the issue persists, please feel free to post a new thread in this forum, we are more than willing to help you resolve it separately.

We appreciate your understanding.

Regards,

Yoga

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Answer accepted by question author

Anonymous

Hi All,

Considering this thread has aged, I would like to post a summary of the issue here so that other community members can easily see the information.

Issue description:

Deleted sites still display in Frequent sites list on the SharePoint home page.

Additional information:

We would like to suggest you follow the steps below to try troubleshooting the issue:

Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

Suggestion:

If the issue persists after you manually delete the sites for 30 days, since there may be different root causes for different tenants, please feel free to post back and let us know. We will collect the related tenant information, so that we can check more details and help you resolve the issue separately.

Regards,

Yoga

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93 additional answers

Anonymous

2018-03-09T03:42:28+00:00

Hi Stacey,

I would like to share a summary of the case here, which may be beneficial for other community members.

Description

Frequent sites cannot display correctly on the SharePoint home page. There are three sites keep displaying on the SharePoint home page, which the user hasn't visited in several months. Two of them was deleted several months ago.

Root Cause

We find that these sites on the SharePoint home page have orphaned copies in the Office Graph.

Solution

The related team is currently in the process of implementing tech and will ensure consistency for affected tenants. The estimated ETA for rollout of this tech is the end of April, while it may adjust according to deployment plan.

Regards,

Yoga

[Updated by Yoga Yao MSFT, 3:32 AM, Mar 22, 2018 (UTC)]
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Anonymous

2018-03-10T19:13:21+00:00

Is this a glimmer of an admission that this is a bug as I said it was more than a year ago? Shocking that it takes this long to even get acknowledged.
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Anonymous

2018-03-11T09:03:41+00:00

Hi Webbrewers3,

If you are encountering the same issue, please wait for the consummation of the tech.

If you still have other questions, please feel free to post a new thread in this forum, and we are willing to help you.

Regards,

Yoga
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