Sharepoint online frequent sites

Anonymous
2017-12-04T16:44:20+00:00

My frequent sites never changes.  It is only showing 3 sites and they are sites I haven't visited in several months.  How do I get this to update with actual frequently visited sites?

Microsoft 365 and Office | SharePoint | For business | Windows

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Anonymous
2018-10-03T06:55:12+00:00

Hi All,

Considering this thread has aged, it may be difficult for members and us to follow up separately. Besides, the original poster Stacey has resolved the issue, and we have also received feedback from other members that the issue has been resolved itself. This thread will be closed from further posting for affected users to easily identify the information since there may be different root causes for different tenants. 

You can follow the steps I mentioned in the summary above to try troubleshooting the issue.

  1. Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
  2. After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

If the issue persists, please feel free to post a new thread in this forum, we are more than willing to help you resolve it separately.

We appreciate your understanding.

Regards,

Yoga

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Anonymous
2018-09-17T06:30:55+00:00

Hi All,

Considering this thread has aged, I would like to post a summary of the issue here so that other community members can easily see the information.

Issue description:

Deleted sites still display in Frequent sites list on the SharePoint home page.

Additional information:

We would like to suggest you follow the steps below to try troubleshooting the issue:

  1. Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
  2. After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

Suggestion:

If the issue persists after you manually delete the sites for 30 days, since there may be different root causes for different tenants, please feel free to post back and let us know. We will collect the related tenant information, so that we can check more details and help you resolve the issue separately.

Regards,

Yoga

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  1. Anonymous
    2018-10-02T01:00:25+00:00

    Please add me to the list of frustrated customers!  This cannot be that difficult to fix.

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  2. Anonymous
    2018-10-02T05:55:20+00:00

    Hi All,

    We apologize for the inconvenience caused by the issue. We are more than willing to try our best to help you resolve it separately.

    @Tom,

    If those deleted sites still show up after 30 days you manually delete them, could you please help provide the related tenant information, so that I can involve related resources for further investigating and trying resolving it. To protect your privacy, I have sent you a private message for the information, you can access it via this link: https://answers.microsoft.com/en-us/privatemessage/inbox

    @MS,

    I would like to confirm if you have followed the steps I mentioned in the summary above to try troubleshooting the issue?

    1. Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
    2. After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

    If so, and the issue persists after you manually delete the sites for 30 days, we would like to collect the related tenant information for further checking it. To protect your privacy, I have sent you a private message for the information, you can access it via this link: https://answers.microsoft.com/en-us/privatemessage/inbox

    Regards,

    Yoga

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  3. Anonymous
    2018-10-03T00:42:05+00:00

    @Tom,

    If those deleted sites still show up after 30 days you manually delete them, could you please help provide the related tenant information, so that I can involve related resources for further investigating and trying resolving it. To protect your privacy, I have sent you a private message for the information, you can access it via this link: https://answers.microsoft.com/en-us/privatemessage/inbox

    @MS,

    I would like to confirm if you have followed the steps I mentioned in the summary above to try troubleshooting the issue?

    1. Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
    2. After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

    Your response implies this issue has been fixed and the continuing reports about it are an anomaly. If that's true, I wonder why there are so many people still seeing the problem? It would be helpful to explain exactly what was fixed so we can better understand what's going on. That's never happened which is suspicious and suggests that whatever was done (if anything), hasn't fixed the whole problem.

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