Sharepoint online frequent sites

Anonymous

My frequent sites never changes. It is only showing 3 sites and they are sites I haven't visited in several months. How do I get this to update with actual frequently visited sites?

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Answer accepted by question author

Anonymous

Hi All,

Considering this thread has aged, it may be difficult for members and us to follow up separately. Besides, the original poster Stacey has resolved the issue, and we have also received feedback from other members that the issue has been resolved itself. This thread will be closed from further posting for affected users to easily identify the information since there may be different root causes for different tenants.

You can follow the steps I mentioned in the summary above to try troubleshooting the issue.

Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

If the issue persists, please feel free to post a new thread in this forum, we are more than willing to help you resolve it separately.

We appreciate your understanding.

Regards,

Yoga

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Answer accepted by question author

Anonymous

Hi All,

Considering this thread has aged, I would like to post a summary of the issue here so that other community members can easily see the information.

Issue description:

Deleted sites still display in Frequent sites list on the SharePoint home page.

Additional information:

We would like to suggest you follow the steps below to try troubleshooting the issue:

Ensure you have deleted the sites. If you are an admin in the tenant, please try removing the deleted site via Remove-SPODeletedSite command manually.
After you manually delete the deleted sites, please wait for 30 days and check if the situation remains.

Suggestion:

If the issue persists after you manually delete the sites for 30 days, since there may be different root causes for different tenants, please feel free to post back and let us know. We will collect the related tenant information, so that we can check more details and help you resolve the issue separately.

Regards,

Yoga

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93 additional answers

Anonymous

2018-08-19T03:12:49+00:00

I have the same "Phantom Site" issue on my SharePoint home page. It looks like we have to make a post and then have someone respond to help...so trying that. Thank you.
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Anonymous

2018-08-16T13:50:37+00:00

Hi Charlie,

We apologize for the inconvenience caused by the issue. We are willing to help you try resolving the issue.

If you are an admin, I would like to suggest you try removing the deleted site via Remove-SPODeletedSite command manually and wait for some time to check the result on SharePoint home page.

If the issue persists, please help provide the related tenant information, so that I can involve related team for further investigating and trying resolving it. To protect your privacy, I have sent you a private message for the information, you can access it via this link: https://answers.microsoft.com/en-us/privatemessage/inbox

@Stephen,

I have sent a private message for collecting related information, so that I can involve more resource for further investigating and trying resolving it. As for the affected SharePoint site URL, I have also shared with you an example. You can access it via this link: https://answers.microsoft.com/en-us/privatemessage/inbox

Regards,

Yoga
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Anonymous

2018-08-15T23:30:37+00:00

Confirming it has NOT been fixed and the lack of updates from Msft is very telling.
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