Document Recovery ( AutoRecover ) is not working for Excel 2016. System: Windows 8.1 64 bit Microsoft Excel 2016 MSO (16.0.8528.2126) 64 bit No fix even after a full Online repair of Office 2016 and, of course, all possible Office Updates. After working for hours on several Excel documents (which had previously been saved with a file name etc.), the power went out in our building. When the power was restored and Excel reopened, I was presented with the expected list of Recovered Documents on the left side. HOWEVER, every single one of these were simply "the Original version" or "the version last saved by user" (something like that). Meaning they did not contain ANY new data that had been entered since the last time I had saved them/reopened them despite the AutoRecover being set to 1 minute. NOTES : Document Recovery seems to be working for Word and PP. The settings in Options>Save are all the same for all Office products: currently set to AutoRecover every 1 minute. The ...AppData>Roaming>Microsoft>Excel folder contains no backup file/folder for new or reopened Excel Documents. Thank goodness, the AutoRecover does seem to be updating the equivalent folder for Word ("AutoRecovery save of DocumentX.asd" files get updated) and PowerPoint (the "pptXXX.tmp" file also updated). Edit: This is obviously some MSOffice Bug. Of the multiple 'test' spreadsheets I've been playing around with to study this, exactly 1 of them seems to actually back up. But absolutely no other ones and none of my previously created sheets ever backup to AutoRecover.

On MacBook and Excel can't Autorecover. Word does, Powerpoint does. But not Excel. I just lost 2 hours of work when Excel crashed and reopened with nothing. There is nothing in the Autorecovery folder. I even tried to have it autosaved every minute, but nothing, nada! Why isn't this fixed already! This thread goes back to October and we are in February!!

Same here. Everything is set up correctly, yet Excel refuses to autosave. Need a fix please.

Ditto here, running on a Macbook Pro. Not only are there no autorecover files, but as best I can tell "Autosave" is not available unless you choose to save remotely on Microsoft's OneDrive. How stupid is that.

I'm having an issue with autosave where I tell it to autosave to a particular location (not the default) but it continues to save to the default. I opened a ticket with MS support. Not sure if that's related to the problems others are experiencing here.. have been able to reproduce this issue on 3 different computers with 3 different OS's in Excel or Word..

Excel 2016 AutoRecover not working - NO files being saved to the AutoRecover File location

Anonymous

Document Recovery (AutoRecover) is not working for Excel 2016.

System:

Windows 8.1 64 bit

Microsoft Excel 2016 MSO (16.0.8528.2126) 64 bit

No fix even after a full Online repair of Office 2016 and, of course, all possible Office Updates.

After working for hours on several Excel documents (which had previously been saved with a file name etc.), the power went out in our building. When the power was restored and Excel reopened, I was presented with the expected list of Recovered Documents on the left side. HOWEVER, every single one of these were simply "the Original version" or "the version last saved by user" (something like that).

Meaning they did not contain ANY new data that had been entered since the last time I had saved them/reopened them despite the AutoRecover being set to 1 minute.

NOTES:

Document Recovery seems to be working for Word and PP.
The settings in Options>Save are all the same for all Office products: currently set to AutoRecover every 1 minute.
The ...AppData>Roaming>Microsoft>Excel folder contains no backup file/folder for new or reopened Excel Documents. Thank goodness, the AutoRecover does seem to be updating the equivalent folder for Word ("AutoRecovery save of DocumentX.asd" files get updated) and PowerPoint (the "pptXXX.tmp" file also updated).

Edit: This is obviously some MSOffice Bug. Of the multiple 'test' spreadsheets I've been playing around with to study this, exactly 1 of them seems to actually back up. But absolutely no other ones and none of my previously created sheets ever backup to AutoRecover.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

I finally found the right location of the autorecovery files for Mac users of Excel!

See: this post on this forum

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94 additional answers

Anonymous

2018-02-14T06:14:23+00:00

On MacBook and Excel can't Autorecover. Word does, Powerpoint does. But not Excel. I just lost 2 hours of work when Excel crashed and reopened with nothing. There is nothing in the Autorecovery folder. I even tried to have it autosaved every minute, but nothing, nada! Why isn't this fixed already! This thread goes back to October and we are in February!!
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Anonymous

2018-02-08T16:06:50+00:00

Same here. Everything is set up correctly, yet Excel refuses to autosave. Need a fix please.
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Anonymous

2018-02-05T22:01:48+00:00

Ditto here, running on a Macbook Pro. Not only are there no autorecover files, but as best I can tell "Autosave" is not available unless you choose to save remotely on Microsoft's OneDrive. How stupid is that.
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Anonymous

2018-01-15T02:50:56+00:00

I'm having an issue with autosave where I tell it to autosave to a particular location (not the default) but it continues to save to the default. I opened a ticket with MS support. Not sure if that's related to the problems others are experiencing here.. have been able to reproduce this issue on 3 different computers with 3 different OS's in Excel or Word..
Was this answer helpful?

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