Microsoft Word attempts to save to Sharepoint instead of local drive

Anonymous
2018-01-05T00:48:55+00:00

Hi,

When I open a document in Microsoft Word (Office 2016, 365 Pro, Windows 10) and attempt to save it using the F12 save-as function, Word attempts to save the document in Sharepoint, even though I open it on my local drive. I could previously fix this issue by unchecking the "Use Office 2016 to sync Office files that I open" box in OneDrive options. However, this behaviour still happens sometimes. Upon further investigation with a Microsoft support agent (case number 1XXX2), I believe this behaviour now only happens when I just created a document and it is still uploading online.

In other words: if I open a Word document on my local drive but that it is still showing the upload icon (meaning it's uploading to the cloud), then Word will open a Sharepoint version instead. As long as the document remains open, Word will by default propose to save in Sharepoint rather than on the local drive. Is this a glitch or intentional feature?

Thanks,

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2018-03-01T02:17:32+00:00

Hi All,

We'd like to make a summary about the case, so every community member who comes across this thread will easily find the information:

=================

Issue description:

If we uncheck the option : Use Office 2016 to sync Office files that I open in OneDrive sync client and make some changes to a document stored in OneDrive, the changes will attempt to save to SharePoint first. The expected behavior is that changes will be saved to local PC first when we close the document.

Current status:

The issue is fixed in OneDrive version 18.025.0204.0007. You can install it from this article: New OneDrive sync client release notes

=================

Regards,

Sky

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  1. Anonymous
    2018-02-17T22:16:07+00:00

    That's the thing. It's 17.3.7076.1026. Not the version with the fix.

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  2. Anonymous
    2018-02-18T16:37:43+00:00

    I confirm. My version hasn't updated yet (Version 2018 (Build 17.3.7294.0108)). I try redownloading OneDrive everyday from the official download link (https://onedrive.live.com/about/en-us/download/) and always get this message: 

    Sky Pei, kindly provide an updated download link

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  3. Anonymous
    2018-02-19T01:51:45+00:00

    Hi Remboy,

    OneDrive will be updated by itself through the Windows update. So Is your Windows update up-to-date? 

    Meanwhile, we have no direct link about the version 18.025.0204.0003, you may consider the following:

    1.Make sure your Windows has the latest updates and wait for OneDrive updating.

    2.Monitor the article and wait for the direct link.

    We appreciate your understanding.

    Sky

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  4. Anonymous
    2018-02-19T18:20:24+00:00

    Hi Sky Pei,

    My windows is up to date, as you can see below:

    Yet, I still have the old version, build 17.3.7294.0108. I asked a link to the Microsoft Engineering I am working with for this case and he says there is no such build currently. Guys, can you provide me with a screenshot of your OneDrive settings (version build 18.025.0204.0003) so I can show him?

    Thanks,

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