Microsoft Word attempts to save to Sharepoint instead of local drive

Anonymous
2018-01-05T00:48:55+00:00

Hi,

When I open a document in Microsoft Word (Office 2016, 365 Pro, Windows 10) and attempt to save it using the F12 save-as function, Word attempts to save the document in Sharepoint, even though I open it on my local drive. I could previously fix this issue by unchecking the "Use Office 2016 to sync Office files that I open" box in OneDrive options. However, this behaviour still happens sometimes. Upon further investigation with a Microsoft support agent (case number 1XXX2), I believe this behaviour now only happens when I just created a document and it is still uploading online.

In other words: if I open a Word document on my local drive but that it is still showing the upload icon (meaning it's uploading to the cloud), then Word will open a Sharepoint version instead. As long as the document remains open, Word will by default propose to save in Sharepoint rather than on the local drive. Is this a glitch or intentional feature?

Thanks,

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2018-03-01T02:17:32+00:00

Hi All,

We'd like to make a summary about the case, so every community member who comes across this thread will easily find the information:

=================

Issue description:

If we uncheck the option : Use Office 2016 to sync Office files that I open in OneDrive sync client and make some changes to a document stored in OneDrive, the changes will attempt to save to SharePoint first. The expected behavior is that changes will be saved to local PC first when we close the document.

Current status:

The issue is fixed in OneDrive version 18.025.0204.0007. You can install it from this article: New OneDrive sync client release notes

=================

Regards,

Sky

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  1. Anonymous
    2018-02-27T21:01:23+00:00

    Link available. 

    Under Production ring.

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  2. Anonymous
    2018-02-22T16:14:43+00:00

    I have the luxury of many PCs here; I left this fast machine running tests on one of our products and just moved to a different machine. At 2am this morning, it worked for me. I used to use Dropbox for business; I never had any problems with it, and it's so much easier to share links to files, and share access to folders than OD/SP. Downside is that it costs more money; but we have several key team members who are mobile and not always in the office to get access to files (including me, I'm 300 miles away), Dropbox works great for this, easy to share and fast sync speeds, too. Productivity is the important factor for us, unfortunately; the OD/SP offering with 365 just hasn't met expectations sadly, and has been dogged with issues, the latest rendering it risky and unusable at times. If OD can get Dropbox-like folder sharing, and resolve these issues; we'd happily take another look at it and trial it, at the moment I just have everyone complaining about it.

    Thanks for the confirmation on Dropbox.  Bob

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  3. Anonymous
    2018-02-22T15:10:26+00:00

    I have the luxury of many PCs here; I left this fast machine running tests on one of our products and just moved to a different machine. At 2am this morning, it worked for me. I used to use Dropbox for business; I never had any problems with it, and it's so much easier to share links to files, and share access to folders than OD/SP. Downside is that it costs more money; but we have several key team members who are mobile and not always in the office to get access to files (including me, I'm 300 miles away), Dropbox works great for this, easy to share and fast sync speeds, too. Productivity is the important factor for us, unfortunately; the OD/SP offering with 365 just hasn't met expectations sadly, and has been dogged with issues, the latest rendering it risky and unusable at times. If OD can get Dropbox-like folder sharing, and resolve these issues; we'd happily take another look at it and trial it, at the moment I just have everyone complaining about it.

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  4. Anonymous
    2018-02-22T14:59:09+00:00

     (We only started using SP and OD because it came with our 365 email package). Not good. In the end; I switched to a non-OneDrive PC with Word and just used that to continue the document; 

    Hi, Why did you have to switch to a non-OneDrive PC?  I understand the problems with OneDrive but you could have saved your document in a non-synced local folder.  At least form my experience that would solve the problem.  

    I do agree Office 365 does not seem like a good solution for small business with limited IT resources.  Although we seemed to have solved this problem it took a lot of effort and there are still unanswered questions (How do I get version 18.x as an example).  I am going to explore Dropbox for business and see if that will meet our limited needs for file sync and a shared team folder.  Just use Office 365 for email and the Office applications.  Cost a bit more but may be a simpler approach, SharePoint has always been overkill for our needs and too complicated for casual use.  

    Bob

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