Microsoft Word attempts to save to Sharepoint instead of local drive

This has been happening to me for a while and is seriously frustrating.

Please just explain how to stop the Office Upload Center from running or how to remove it completely. I just want to work off of my local PC with OneDrive syncing my files.

Some older forum posts give registry hacks and Windows selective startup options but these don't seem to be available anymore. I manually ended the Upload Center processes in the task manager but it starts itself up again.

OMG thank you so much Alec for posting here. FINALLY somebody else that confirms I'm not crazy. Like I don't know what's up with these Microsoft agents first they tell you it's a by-design, built-in feature, then they try to tell you what your problem is and provide you with solutions that obviously don't work.

Tisky: before going forward I would like you to have a look at Ticket #3XXX9-1XXX1 with OneDrive for Business Microsoft Engineer Nxxxn Kxxxe. We've been working on this issue for more than 2 weeks and the only thing we were able to do is break my computer so I had to do a system restore... great job. Even now, the issue is not fixed and it's no surprise since from the beginning he told me it's a by-design, built-in feature. Additional evidence that many users have this problem: https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_excel-mso\_win10-mso\_2016/how-to-stop-the-uploading-to-sharepoint-dialog/1d22bbb2-4163-4cee-b0d1-a5fbbe3208a6?messageId=c9f3c276-830a-4b8b-8b6f-b7b765659dd0. <-- This is exactly my problem

Like I open a local file located on my OneDrive folder on my D drive.  AS SOON as I save once, with CTRL+S or F12, the little save icon changes to online syncing and there you go it swapped to the sharepoint version. What the hell? I have "Use Office 2016 to sync Office files that I open" D-I-S-A-B-L-E-D. SO WHY ARE YOU TRYING TO FORCE THIS ON ME?

Here's why I don't want this (if it wasn't clear):

In addition to the file merging problems, when I click save a document on a slow internet connection or a big file it takes AGES before it finishes uploading online and during this time I cannot work on this document or use Word at ALL. Furthermore, the local copy of the file I have on my computer is therefore NOT the most recent file version, and it thus take AGES again(!) to re-download to my computer. Why this useless duplication?

Let me give you another example of why this is problematic: yesterday I had been working on a document for hours, but of course it had been saving on the cloud despite my will. So I closed it but then because of a snowstorm we lost electricity, and the internet. Therefore, it hadn't had time to download to my desktop, so I only had access to the old version and could not continue working on my file for more than 12 hours when this was urgent!!! Can you see why it is problematic?

Just tell me how I can disable this automatic Microsoft Upload Center thing on the registry or anything.

So to answer your questions:

(1) OF COURSE I disabled the auto-save feature and it didn't worked. Otherwise I would not have posted here right?

(2) "Gone through your replies again, we found that the main problem is about this error message:

"we couldn't merge changes to file XXX, so you now have two copies of file XXX.".

So we will focus on this problem." Stop. Just stop. This is NOT my main problem. My main problem is Office tries to save on sharepoint. How many times do I have to repeat myself?

(3) "Regarding the problem, we suggest you try unlink all the accounts in your OneDrive. Exit OneDrive reset it: Open Run window and enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset"

What do you think. I already did all these steps and many more with Engineer Nagsen. Didn't work. Example of one failed debugging session together:

Key Points:

1. We reset the OneDrive sync client.
2. We checked by login into your PC with a local machine account.
3. We cleared office cache.
4. We cleared Office Credentials from Credential Manager in Control Panel.
5. We unlinked the PC and used selective sync in a different location, sync worked fine.
6. Problem started again on the original sync location.

I have also tried: 1) Restarting my computer, 2) Repairing/reinstalling/resetting OneDrive, 3) Deleting Upload Center Cache files, 4) Repairing/reinstalling Office completely. Nothing works. Look Tisky, I am not the only one Alec Webster also has a client at stakes with the same behaviour.

(4)  

PLEASE, JUST TELL ME HOW TO MODIFY THIS BEHAVIOUR IN THE REGISTRY OR ANYWHERE. 

PS: I sent you the reproduce video in private message.

I have a client with a very similar issue.

Every time she opens a file from OneDrive and then goes back to save updates to it (F12), it takes her to the Sharepoint path, instead of the local OneDrive path and she encounters an error that the file already exists and she has to rename it. If she uses the >File>Save As> and then selects OneDrive the issue doe snot seem to occur, but if she then tries to open the file from recent documents list, it take her back to the Sharepoint path and the updates are missing. The synchronization between the local One Drive folder and the Online Sharepoint location seems to be delayed now as well. This all started within the last 2-3 weeks and is impacting all Office applications.

One Drive App Version: 17.3.7131.1115

We have tried the same suggestions already as well:

Turned "Office Sync..." off in OneDrive Settings

Turned "Office Sync..." back on in OneDrive Settings

Paused and restarted Sync

Reset OneDrive sync

None of these things have resolved the issue.

The only work around we have found is to use File>Save As, which is multiple additional clicks and is very irritating to the client.

Hi Remboy,

Sorry for the delay.

I have checked the service request number and the engineer provides to link of how to disable the Auto Save in OneDrive. We'd like to confirm that whether the steps in that article helped you.

Gone through your replies again, we found that the main problem is about this error message:

"we couldn't merge changes to file XXX, so you now have two copies of file XXX.".

So we will focus on this problem.

Regarding the problem, we suggest you try unlink all the accounts in your OneDrive. Exit OneDrive reset it:

Open Run window and enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Meanwhile, we'd like to collect the reproduce video via Private Message to specific the problem and check whether you have any other problems.

In addition, please provide the OneDrive version, you can check it in OneDrive Settings > About.

Regards,

Tisky