Microsoft Word attempts to save to Sharepoint instead of local drive

Anonymous
2018-01-05T00:48:55+00:00

Hi,

When I open a document in Microsoft Word (Office 2016, 365 Pro, Windows 10) and attempt to save it using the F12 save-as function, Word attempts to save the document in Sharepoint, even though I open it on my local drive. I could previously fix this issue by unchecking the "Use Office 2016 to sync Office files that I open" box in OneDrive options. However, this behaviour still happens sometimes. Upon further investigation with a Microsoft support agent (case number 1XXX2), I believe this behaviour now only happens when I just created a document and it is still uploading online.

In other words: if I open a Word document on my local drive but that it is still showing the upload icon (meaning it's uploading to the cloud), then Word will open a Sharepoint version instead. As long as the document remains open, Word will by default propose to save in Sharepoint rather than on the local drive. Is this a glitch or intentional feature?

Thanks,

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2018-03-01T02:17:32+00:00

Hi All,

We'd like to make a summary about the case, so every community member who comes across this thread will easily find the information:

=================

Issue description:

If we uncheck the option : Use Office 2016 to sync Office files that I open in OneDrive sync client and make some changes to a document stored in OneDrive, the changes will attempt to save to SharePoint first. The expected behavior is that changes will be saved to local PC first when we close the document.

Current status:

The issue is fixed in OneDrive version 18.025.0204.0007. You can install it from this article: New OneDrive sync client release notes

=================

Regards,

Sky

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  1. Anonymous
    2018-03-01T00:34:26+00:00

    Link available. 

    Under Production ring. 

    At long last, it seems the issue is fixed—for now.

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  2. Anonymous
    2018-02-28T19:57:28+00:00

    Great stuff Bob, good luck. I will revert to OD should it ever work like Dropbox; but I agree - we really don't need the complications of OD/SP as it is at the moment. Productivity, usability and speed are essential for us. all the best.

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  3. Anonymous
    2018-02-28T18:52:10+00:00

    No problem, Bob. Have uninstalled OD (personal and Business), and switched back to Dropbox Plus with no problems. Productivity back to normal and no bug hunting/ time wasting. Shame OD went this way; but £80 for Dropbox and problem-free working is worth more to me than free, frustrating, troublesome software. I've already shared folders with team members, who can see the folders in their Dropbox instantly; aren't diverted to a slow and sluggish SharePoint site to see a file; they can edit on their desktops, save quickly and without problems. 

    So we have a trial with Dropbox for Business.  Extremely happy with it so far, amazingly simple and it works.  The backend (Admin) is much easier to configure and users like the front end, desktop and web access.  I encourage anyone to try it if their needs are simple file sync and sharing in a team environment.  OneDrive may be able to do more but for us we don't need all that extra complication and IT support that goes along with it. 

    Bob

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  4. Anonymous
    2018-02-27T21:39:20+00:00

    No problem, Bob. Have uninstalled OD (personal and Business), and switched back to Dropbox Plus with no problems. Productivity back to normal and no bug hunting/ time wasting. Shame OD went this way; but £80 for Dropbox and problem-free working is worth more to me than free, frustrating, troublesome software. I've already shared folders with team members, who can see the folders in their Dropbox instantly; aren't diverted to a slow and sluggish SharePoint site to see a file; they can edit on their desktops, save quickly and without problems.

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