Microsoft Word attempts to save to Sharepoint instead of local drive

Anonymous
2018-01-05T00:48:55+00:00

Hi,

When I open a document in Microsoft Word (Office 2016, 365 Pro, Windows 10) and attempt to save it using the F12 save-as function, Word attempts to save the document in Sharepoint, even though I open it on my local drive. I could previously fix this issue by unchecking the "Use Office 2016 to sync Office files that I open" box in OneDrive options. However, this behaviour still happens sometimes. Upon further investigation with a Microsoft support agent (case number 1XXX2), I believe this behaviour now only happens when I just created a document and it is still uploading online.

In other words: if I open a Word document on my local drive but that it is still showing the upload icon (meaning it's uploading to the cloud), then Word will open a Sharepoint version instead. As long as the document remains open, Word will by default propose to save in Sharepoint rather than on the local drive. Is this a glitch or intentional feature?

Thanks,

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2018-03-01T02:17:32+00:00

Hi All,

We'd like to make a summary about the case, so every community member who comes across this thread will easily find the information:

=================

Issue description:

If we uncheck the option : Use Office 2016 to sync Office files that I open in OneDrive sync client and make some changes to a document stored in OneDrive, the changes will attempt to save to SharePoint first. The expected behavior is that changes will be saved to local PC first when we close the document.

Current status:

The issue is fixed in OneDrive version 18.025.0204.0007. You can install it from this article: New OneDrive sync client release notes

=================

Regards,

Sky

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  1. Anonymous
    2018-02-16T15:59:40+00:00

    I believe it updates on its own ? 

    Either way version information can be found here: 

    https://support.office.com/en-us/article/new-onedrive-sync-client-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0

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  2. Anonymous
    2018-02-16T15:22:53+00:00

    How is Onedrive updated, is it through Windows Update or Office 365 update?  Does anyone have a URL that shows the latest version of Onedrive and the release notes.  Thanks

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  3. Anonymous
    2018-02-16T01:26:45+00:00

    I have received a beta build from support that, after very brief testing here, appears to resolve the issue.  I've been told that, despite an NDA, that I may not share it with anyone.  I'm not sure how that would work or why Microsoft wouldn't want those who have reported this issue to test the beta build, but alas I will honour the request, at least for now.  I would strongly recommend each of you call back and get Microsoft to provide you with the build to test it as well.  Perhaps if Microsoft had actually tested the builds that are broken outside Microsoft they wouldn't be having to fix it now.  Oh well, good luck folks.  If I find out anything more about this build I will report back.

    FWIW, they stated that this is being tested internally and that no ETA has been given to its release.

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  4. Anonymous
    2018-02-16T01:12:31+00:00

    Are you saying this is a currently known issue with a known fix that will soon be rolled out, or that it's a know issue but a fix will need to be created, tested and rolled out?

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