Microsoft Assure - Answer Desk

Anonymous

Please will somebody, anybody, tell me how to get help from or in contact with Microsoft Assure Answer Desk.

I have a subscription to Assure (renewed in May 2017) which I pay for.

I now need help from Microsoft with some software issues but have discovered that I have no way of contacting Assure to get the help that I need.

I have been round and round the Microsoft website but with no success at all.

This seems like another thing that Microsoft is keen to take your money but reluctant to provide the service for which you have paid.

Any help appreciated.

***Post moved by the moderator to the appropriate forum category.***

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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100 answers

Anonymous

2018-12-10T08:44:16+00:00

Hi Hong Kong,

As the category is for Office 365 for business issues, for Microsoft Assure plan related issues, I suggest you post a new thread on the Windows category for expert help.

Thanks for your understanding.

Cliff
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Anonymous

2018-12-08T07:44:05+00:00

No this did not help. I need the support desk.
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Anonymous

2018-12-08T07:43:14+00:00

I am a paid subscriber to Microsoft support. I need support now./
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Anonymous

2018-11-12T23:16:45+00:00

Hi, Very easy. Call 800-642-**** press on windows prompt and someone will pick up in minutes.
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Anonymous

2018-10-22T23:20:29+00:00

1 800 number is for USA, Canada? Not for Australia.

rgs

Fhen
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