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I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:
Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed
Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed
So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello --
We have posted a self-help article that may help you solve this problem. It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote". Here is the link to the article.
Denise
OneNote Team
Do you have multi-factor authentication aka Two-step verification or an Identity verification app enabled on your personal Microsoft Account?
Hi Mike - no, I do not use 2FA.
Interesting, Mike.
After several weeks of the latest version (15.41), I've not seen 0xE0000007. I have seen occasional timeouts, but that's all.
Hi mwoffenden! Do you have multi-factor authentication aka Two-step verification or an Identity verification app enabled on your personal Microsoft Account?
Interesting, Mike.
After several weeks of the latest version (15.41), I've not seen 0xE0000007. I have seen occasional timeouts, but that's all.
I am still occasionally running into the 0xE0000007 sync error on my Mac with OneNote notebooks stored in my my personal OneDrive. Today I discovered that the 0xE0000007 sync error was not a false positive, it was missing a newer page in a section which I added via OneNote on my Windows PCs a few days ago.
I had have multi-factor authentication enabled on my personal Microsoft Account for a few years now. In OneNote 15.41 on my Mac I kept my two notebooks with sync errors open and signed out of my Microsoft Account. Then I signed back into my Microsoft Account (with a MFA code) and then was able to sync the two existing notebooks successfully.