Office 365 cloud features do not work when using a privacy VPN

Anonymous
2016-07-27T20:31:21+00:00

When I have a privacy VPN active (such as Private Internet Access - PIA) I can't access the cloud features on Office 365 (such as online templates, OneNote sync to the cloud, Excel or Word saving to OneDrive directly, etc). I have tried 3 different VPN solutions: PIA, NordVPN and VPNArea and they all exhibit the same issue. Is there a way to solve this or to tell Office to bypass the VPN?

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  1. Anonymous
    2018-08-19T04:53:46+00:00

    After coming back to PIA after not using any VPN for a year, I noticed the same problems that the OP and many others were having.  I changed from UDP to TCP.  Excel wanted me to sign into Office 365 again.   One Note 2016 wanted me to sign in again also.  It's only been 30 minutes but everything is working well so far.  

    It didn't work for me (with NordVPN), but hopefully it will work for you.  The only thing that has worked for me has been to add my gateway as the default gateway in the Tap-NordVPN Ethernet adapter - per Mac Wheeler's post.  It still passes the tests at IPLeak.net so hopefully it works AND I'm still protected by the VPN.

    Paul

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  2. Anonymous
    2018-08-18T20:12:18+00:00

    After coming back to PIA after not using any VPN for a year, I noticed the same problems that the OP and many others were having.  I changed from UDP to TCP.  Excel wanted me to sign into Office 365 again.   One Note 2016 wanted me to sign in again also.  It's only been 30 minutes but everything is working well so far.

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  3. Anonymous
    2018-07-31T01:08:57+00:00

    I switched it to TCP and it worked for a bit, then maybe some updates came out, now it doesn't work anymore. 

    Were you able to find a solution?? Please share!!

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  4. Anonymous
    2018-07-29T07:00:18+00:00

    i was to earlie , concluding that this was the answer.

    in Nord VPN disabled, cyber-sec and use TCP as a connection , but the no internet connection is still displayed.

    After disconnecting Nord PVN it works right away, i am going to contact Nord VPN about this.

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  5. Anonymous
    2018-07-29T06:47:58+00:00

    For me , this was allso the solution , using Nord VPN.

    Servicestatus of office account is OK.

    Regards,

    Ronald.

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