Office 365 cloud features do not work when using a privacy VPN

Anonymous
2016-07-27T20:31:21+00:00

When I have a privacy VPN active (such as Private Internet Access - PIA) I can't access the cloud features on Office 365 (such as online templates, OneNote sync to the cloud, Excel or Word saving to OneDrive directly, etc). I have tried 3 different VPN solutions: PIA, NordVPN and VPNArea and they all exhibit the same issue. Is there a way to solve this or to tell Office to bypass the VPN?

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  1. Anonymous
    2018-12-21T18:18:39+00:00

    I use Private Internet Access, and changing the UDP protocol to TCP appears to have worked for me as well.

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  2. Anonymous
    2018-12-21T13:36:19+00:00

    Thanks! This fixed it for me.

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  3. Anonymous
    2018-12-21T03:05:02+00:00

    I don't have Cyversec turned on, but I switched from UDP to TCP and I am still told that I am unable to upload to OneDrive when I have Nord VPN turned on.  I am told that I "don't have an internet connection."  As soon as I disconnect NordVPN, then all works fine.

    By the way, I only have this problem with Microsoft Office Applications.  I use Corel WordPerfect for my word processing, and I never have a problem with that or with any of the other WordPerfect applications.  It is only Microsoft.

    My bank and my credit card companies can all figure out who I am and let me through to do online business with them when Nord is turned on.  It is only Microsoft I have a problem with.  Why?  Can't Microsoft straighten this out?

    Jonathan

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  4. Anonymous
    2018-12-20T14:34:31+00:00

    So what was the fix?  Thanks

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  5. Anonymous
    2018-12-20T13:01:09+00:00

    Thanks. It works with OneDrive now.

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