Why why why is video such a big FAIL in Sharepoint?

Anonymous
2016-11-11T00:32:20+00:00

For a couple of months I was able to get videos to work (and be responsive) in our intranet but now using the exact same process, all I get is:

"file format is unsupported ...."

Really? I'm so frustrated by everything about this rubbish service that given the choice, I would immediately cancel our 7000 licenses, but unfortunately I don't have that choice.  

We're using a blog site to publish content so my process was to "insert" a video (using the ribbon tool), select the uploaded file, save the post and then open "edit source" and  wrap the code in a div to make it responsive. Now when I insert a video I get the error noted above. How the **** could an mp4 file be an unsupported file type? What is going on ?

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2017-03-28T14:53:54+00:00

    Hi Webbrewers3,

    Could you please help provide the information below to further investigate the issue you encounter?

        1. Create a new subsite and upload the video to check if you can view the video.

        2. Your tenant information. To protect your privacy, I have sent you a private message for the information, you can access it via this link: https://answers.microsoft.com/en-us/privatemessages/list

    Regards,

    Yoga

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  2. Anonymous
    2017-03-27T17:34:45+00:00

    Another twist in the sad story of Msft's complete failure to get video to work properly in SPO:

    In IE11, an mp4 video added in one blog subsite plays fine using html5 video tag.

    Another mp4 added exactly the same way to another blog sub site gets the "wrong file type" error.

    A different video that DOES play in IE11 (added the same way) does NOT play in the subject sub site.

    How could Msft possibly get this so horribly wrong?

    And of course, the video plays fine in competent browsers liike Chrome, Firefox in any site (so far) so it's not a problem with the video.

    The issue is one sub site doesn't play any mp4's using IE11.

    WHY????

    It's very frustrating to see Msft wasting their time on assinine updates that no one has asked for when such basic functionality is broken. MAKE THE EXISTING PRODUCT WORK AS PROMISED BEFORE MAKING DUMBAS* CHANGES!!

    I realize that's boring compared to tinkering with "new" experiences etc, and very hard because of how badly made the product is, but it's what users want.

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  3. Anonymous
    2017-02-09T10:58:46+00:00

    Hi Webbrewers3,

    Can you please provide the information above?

    Regards,

    Yoga

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  4. Anonymous
    2017-02-07T10:49:46+00:00

    Hi Webbrewers3,

    Can you please provide the information below so that we can narrow down the causes for the issue?

        1. Related screenshots about the difference you find.

        2. The embed code you use to insert to blog site.

    Regards,

    Yoga

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  5. Anonymous
    2017-02-06T18:07:41+00:00

    How do I upload a video and preserve the "raw" mp4 version? In other words, get a version that ends with the mp4 extension. One guy here was able to get that to work but now when he uploads all we get is the broken non mp4 version that doesn't work. If you want to see the difference easily, the working file has a blank doc  ison, while the non working one has the film strip icon.

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