OneNote making my text invisible!

Anonymous

I imagine this is some sort of bug...

OneNote in Office 365 on Windows 10

I use OneNote for a lot of notes, including one section that is password protected. All of a sudden a few days ago, it has this very annoying glitch where the text I type is invisible.

It basically allows me to type / click check boxes, etc., but it is all invisible. As in, it creates space for the words but there is nothing there. I mostly have been using the password protected section, so I notice it there. If I close OneNote and open it back up, the previously invisible words then show up. Sometimes it lets me type regularly again, or sometimes it just makes any new text I type invisible also.

If I press backspace, for example, the cursor moves backwards but the deleted words are still visible (until I close the program, for example).

If I switch to a non-password protected section the words are usually invisible while typing also- but if I keep typing gibberish then after a few seconds, this seems to reset and do the same thing as closing / reopening the program.

Any ideas? This is quite annoying!

Thanks!

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Anonymous

Hello,

This issue is also occurring for me. I will type text and the cursor will move as if it is typing but the text does not appear. A short-term solution I have found is that switching to another section and then switching back to the "trouble" section then displays the text when typing.

I have tried both Quick and Full Repair.

The version is Office 365 Home Edition OneNote 2016 desktop app on Windows 10.

Help appreciated!

Thanks,

Jeff

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67 additional answers

Anonymous

2017-09-05T09:50:14+00:00

I have a new Dell Lattitude 7280.

Microsoft Windows 10 Enterprise 10.0.15063 Build 15063, 64 Bit

OneNote part of Office365 ProPlus, Version 1701 (Build 7766.2099). Have tried to update, and the updator indicates that I am on the latest version of the software.

I have a shared OneNote to a personal onedrive, and one to work email. Issue still occurs regularly on my side. started a month or two ago.

Hope this helps...
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Anonymous

2017-09-04T21:08:51+00:00

Thanks for your comment Kurt. The issue seems to be fixed on my machine - I haven't seen it for a couple months so June sounds about right. I believe that I have the same version as you. My File > Account window shows "Version 1707 (Build 8326.2096)."

I never saw a change with my various troubleshooting tactics: switching machines, reinstalling, or moving to a different OneNote app. Looks like there is finally a fix in the update, at least for some, but still disappointed no one from Microsoft has taken this thread seriously or taken the time to let us know it should be resolved in the latest version.
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Anonymous

2017-08-07T08:39:36+00:00

I have also been experiencing text not displaying and needing to switch pages to get it to display again. It's been happening for a few months on and off. As a heavy user of OneNote for professional purposes this is a real issue. I am already considering whether Evernote might be a better solution and this is pushing me a little further down that route.
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Anonymous

2017-07-21T16:28:32+00:00

Hi Stefan,

Just to confirm, are you experiencing the same issue above? Also, aside from updating, what other troubleshooting steps have you done so far? This is for us to know the next course of action we need to take.

We will be waiting for your response.
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