Outlook on android - receiving notifications, but emails don't show in inbox.

Anonymous
2016-12-15T21:51:08+00:00

I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.

Please help!

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  1. Anonymous
    2020-08-28T00:04:35+00:00

    Join the queue. I have been waiting for help on this for years

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  2. Anonymous
    2020-08-28T15:09:47+00:00

    Join the queue. I have been waiting for help on this for years

    This is terribly frustrating as many of us can reproduce the issue all the time (Nokia 7 Plus), but Microsoft is unable to fix it for years.

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  3. Anonymous
    2020-08-29T00:58:41+00:00

    Not unable, unwilling! And this is but one of many issues they are completely ignoring.

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  4. Anonymous
    2020-11-04T05:09:27+00:00

    Worked like a charm after countless hours of frustration!  I love you!

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    4 people found this answer helpful.
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  5. Anonymous
    2020-11-21T00:56:45+00:00

    It is now 11/2020 and the problem still exists. I have to read messages on Gmail synch.

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