Outlook on android - receiving notifications, but emails don't show in inbox.

Anonymous
2016-12-15T21:51:08+00:00

I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.

Please help!

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  1. Anonymous
    2017-05-03T15:15:57+00:00

    This issue is not resolved.

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  2. Anonymous
    2017-02-11T22:47:07+00:00

    I hope the update works for you as well:)

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  3. Anonymous
    2017-02-11T18:00:44+00:00

    I just updated, and will report back in a day or two after I see it's stable. Hoping this fixed the issue...

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  4. Anonymous
    2017-02-11T13:27:44+00:00

    Having the same Outlook app issue on my Samsung Tab Pro. Hoping for a fix

    Just got the email "could not open message" issue resolved after the updating the Outlook app. The update from Playstore just got available today 2/11.

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  5. Anonymous
    2017-02-11T13:19:42+00:00

    I just got mine working. What i did was from the outlook app..went to settings..under accounts tab.. Selected my email id deleted it.. Signed in again and it is working fine since yesterday.. Hoping it won't happen again

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