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I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.
Please help!
***Post moved by the moderator to the appropriate forum category***
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I uninstalled Authenticator and it makes no difference. All other devices are fine. Very amateur response from a 'professional' corporation isn't it!
Same issue for me. After a few years of this problem you just have to assume that microsoft either does not care or is unable to fix this issue.
I currently have a high level support agent working with me to find a solution, unfortunately I dontd think MS can monitor all these threads.
Samsung Galaxy S9+, Android 9.0. It's April 4, 2019 and the problem still exists. Microsoft doesn't give a ****.
I dont even have/use MS authenticator. So for me and some of the other comments this is not the cause.