Outlook on android - receiving notifications, but emails don't show in inbox.

Anonymous
2016-12-15T21:51:08+00:00

I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.

Please help!

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  1. Anonymous
    2021-05-11T11:46:08+00:00

    Turn wfi off and refresh your email app.  Worked for me.

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  2. Anonymous
    2021-05-09T16:09:10+00:00

    It's really annoying in COVID time not to see your recent emails.

    The mails don't sync. How many times you can reset your account.

    Is this a solution? And also you are stuck with only outlook to access your emails.

    Microsoft team.. please find a solution to it.

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  3. Anonymous
    2021-05-04T15:30:37+00:00

    Thank you guys.  I just deleted the app.  I only use t on my desktop.  Thanks for all the suggestions.

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  4. Anonymous
    2021-05-04T15:07:59+00:00

    The app is free but offers a premium option which I didn't find necessary. It fully integrates with 365 calendar etc. It set up easily. I have been very happy with it for 5 mos.

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