Outlook on android - receiving notifications, but emails don't show in inbox.

Anonymous

I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.

Please help!

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Anonymous

2020-11-30T04:28:41+00:00

There is NO Authenticator app
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Anonymous

2020-11-21T00:56:45+00:00

It is now 11/2020 and the problem still exists. I have to read messages on Gmail synch.
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Anonymous

2020-08-28T15:09:47+00:00

Join the queue. I have been waiting for help on this for years

This is terribly frustrating as many of us can reproduce the issue all the time (Nokia 7 Plus), but Microsoft is unable to fix it for years.
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Anonymous

2020-08-06T14:34:04+00:00

I get

Error loading message also

Cannot retrieve notification content

Cant open any E mails.

Please hell me in simple language

Thanking you.

Anne Davies
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