Outlook on android - receiving notifications, but emails don't show in inbox.

Hi Kitty,

To better assist you with your concern, have you tried to remove your account and add it again? If not, kindly see steps below:

1. Go to Settings, then select the account you want to delete.
2. Select Remove Account.
3. Select From Device, (removes the account, but keeps the data) or From Device & Remote Data, (removes the account and all the information related to that account).
4. Add the account again.

Let us know how it goes.

Regards.

Thanks for the post. Been having this issue only recently on my Note 9. Uninstall/reinstall worked for only a few days. Instead of uninstalling Microsoft Authenticator, I went to setting in Authenticator and turned off battery optimization. Outlook immediately started showing my emails and I can access them. I hadn't turned this on before, so it might be the default setting. 

Another option in case you need Authenticator for 2FA.

At me, it looks like, the issue was with the combination of the Microsoft Authenticator app... I had the same problem for a year, too, then uninstalled the Authenticator app a few weeks ago, and since then, Outlook works just perfect on my Android.

For the sake of feedback, I'm having the exact same issue on a Pixel XL. Continual reinstallation is not an option.

No changes, and troubleshooting was already described.

A reinstall again fixed it for a few hours before the behavior returned. As another poster said, reinstalling several times a day is not an acceptable solution.

I'm having the same issue, along with Outlook suddenly deciding not to send emails. This is occurring specifically on an Android device.

I've already done an account removal and reset. That fixed the problem for perhaps a few hours and then Outlook went back to the same ridiculous behavior. This is a problem, as I now cannot view or send emails from my phone.