Hyperlink insert crashes Office 2016 & Windows 10 Creators Update

Anonymous
2017-03-20T11:30:29+00:00

Hi,

After a lot of searching, I still cannot explain why all office software crashes when trying to insert a hyperlink when latest creators beta is installed (15060).

The crashes all relate to the same DLL ucrtbase.dll.

As soon as I rollback to actual windows version 14393.953 the issue is non existent.

Thanks for your input

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Anonymous
2017-09-12T01:40:41+00:00

But I use the god-mode all the time!  Windows 10/Office 365 is so incredibly buggy, that god-mode makes it easy to use the available tools there.  Why doesn't windows do that naturally, anyway?

I was unable to send an invoice today, thanks to Excel not working its hyperlinks, perhaps Excel's just atheistic?

Fix it, Microsoft.  Please.  NOW!

Hi,

Just put the God mode fille in a seperate folder rather than leaving it in your docs folder. Then you can use your hyperlinks in Excel.

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  1. Anonymous
    2017-03-28T01:50:22+00:00

    Hello Karina,

    Unfortunately nothing in scan about crash with hypertext.

    Nom de l’application défaillante : WINWORD.EXE, version : 16.0.7870.2031, horodatage : 0x58d7f952

    Nom du module défaillant : ucrtbase.dll, version : 10.0.15063.0, horodatage : 0xe880f7dc

    Code d’exception : 0xc0000409

    Décalage du défaut : 0x000a3992

    ID processus défaillant : 0x22e4

    Heure de démarrage de l’application défaillante : 0x01d2a764c050ec24

    Chemin de l’application défaillante : C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE

    Chemin du module défaillant : C:\Windows\System32\ucrtbase.dll

    Code de rapport : 17bb73a0-d5bf-4ae0-b339-6d2d01d74db8

    Nom complet de l’ensemble défaillant :

    ID de l’application relative à l’ensemble défaillant :

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  2. Anonymous
    2017-03-31T08:53:01+00:00

    i suggest you post this bug here: 

    https://insider.windows.com/FeedbackHub/fb

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  3. Anonymous
    2017-04-02T13:21:56+00:00

    i suggest you post this bug here: 

    https://insider.windows.com/FeedbackHub/fb

    This isn't an insider bug. The version is final. (1703) 15063.11

    Anyways, I'm 90% sure that I found the source of the bug.

    It seems to be a conflict with my Hauppauge 2250 TV receiver. I reinstalled without the card and the issue gone.

    I'm sorry to say that I seldom get answers here and even less follow-ups. The usual answers I get is ''it's by design ''

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  4. Anonymous
    2017-04-11T12:38:39+00:00

    I'm seeing the same exact issue myself, with the same exact crash and failing module, and don't believe it's due to any hardware. In fact, I see this issue on two Windows 10 Pro devices, and one of them is a VMware box. On top of the hyperlink crash, Word and Excel also crash when copying and pasting from one another (same failing module for both). I'm going to post a separate thread for those, but in case you found a new resolution for this, please post back.

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