Hyperlink insert crashes Office 2016 & Windows 10 Creators Update

Anonymous
2017-03-20T11:30:29+00:00

Hi,

After a lot of searching, I still cannot explain why all office software crashes when trying to insert a hyperlink when latest creators beta is installed (15060).

The crashes all relate to the same DLL ucrtbase.dll.

As soon as I rollback to actual windows version 14393.953 the issue is non existent.

Thanks for your input

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Anonymous
2017-09-12T01:40:41+00:00

But I use the god-mode all the time!  Windows 10/Office 365 is so incredibly buggy, that god-mode makes it easy to use the available tools there.  Why doesn't windows do that naturally, anyway?

I was unable to send an invoice today, thanks to Excel not working its hyperlinks, perhaps Excel's just atheistic?

Fix it, Microsoft.  Please.  NOW!

Hi,

Just put the God mode fille in a seperate folder rather than leaving it in your docs folder. Then you can use your hyperlinks in Excel.

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  1. Anonymous
    2017-06-28T07:04:29+00:00

    Removing the 'God mode' folder fixed the issue for me too. Many, many thanks, Zardoc.

    Normally I don't like seeing rants in forums, but yours was entirely justified.

    Given the fault was easily repeatable it should have been possible to submit diagnostics, have someone determine the fault and produce a fix/work-around. Apparently that's only possible if we install "unsupported" versions of Office.

    Not good enough. Not the way I treat my customers!

    NB, Microsoft: this is not a fix, but a work-around. There'll be users all round the world suffering this issue who haven't happened on this thread.

    Andy

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  2. Anonymous
    2017-06-28T07:15:10+00:00

    Hi Zardoc

    Thank you, your solution was spot on! Your perseverance with this problem is exemplary. I work as a IT tech and I am not as highly trained as some who have tried to resolve this problem. I thought I was going crazy and I also had recently upgraded to the Creators edition of Windows 10 (Pro). I had also tried several things to try and fix it and definitely did not want to format and reinstall Windows. It may not be the solution for everyone as the 'God Mode' app is not generally used or known about except by power users really. It still leaves the question why would an app sitting in my docs cause this issue but I'm happy that the solution worked for me.

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  3. Anonymous
    2017-06-28T12:31:17+00:00

    I can't believe that it was that damn God Mode folder causing all of this trouble. I don't even think that I've opened it up in 4+ years! Thanks for figuring out this solution, Zardoc, it's much appreciated! The issue is now resolved on my machine, as well.

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  4. Anonymous
    2017-06-28T18:03:20+00:00

    Zardoc

    Good catch, thanks a lot, solved the problem for me which was beginning to drive me mad.

    M

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