Hyperlink insert crashes Office 2016 & Windows 10 Creators Update

Anonymous
2017-03-20T11:30:29+00:00

Hi,

After a lot of searching, I still cannot explain why all office software crashes when trying to insert a hyperlink when latest creators beta is installed (15060).

The crashes all relate to the same DLL ucrtbase.dll.

As soon as I rollback to actual windows version 14393.953 the issue is non existent.

Thanks for your input

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Anonymous
2017-09-12T01:40:41+00:00

But I use the god-mode all the time!  Windows 10/Office 365 is so incredibly buggy, that god-mode makes it easy to use the available tools there.  Why doesn't windows do that naturally, anyway?

I was unable to send an invoice today, thanks to Excel not working its hyperlinks, perhaps Excel's just atheistic?

Fix it, Microsoft.  Please.  NOW!

Hi,

Just put the God mode fille in a seperate folder rather than leaving it in your docs folder. Then you can use your hyperlinks in Excel.

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  1. Anonymous
    2017-05-01T20:48:19+00:00

    Insiders,

    If you are on Insider Fast and seeing this issue you might be able to report this issue directly to the Outlook Team to investigate.  In Outlook click File, Support, and submit the Contact Support.  This feature is only flighted to Insider Fast.  If you submit it please include the crash details from the Event Log.  Reporting this way will be the fastest way to get it reported and logged for a bug.

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  2. Anonymous
    2017-04-24T20:11:41+00:00

    I've also found there's a problem with the spell check dialog box; see here for a description of that issue:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_outlook-mso\_win10/outlook-2016-spell-check-opens-to-undo-edit/be802dbc-c74d-40f5-9af9-5d76a9d178c9

    You'll see that - like me - a number of people encountered the problem after the creators update.

    It looks like there might be a general problem related to the common dialog DLLs.

    Andy

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  3. Anonymous
    2017-04-19T22:24:23+00:00

    When you say a 'clean install' do you mean Office 365?

    Andy

    No, they mean clean install of windows.

    You would have to format your Windows and use a usb or cd of the new Windows. It will be tougher to find the conflict on a dell desktop.

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  4. Anonymous
    2017-04-19T15:38:58+00:00

    I'm using a bog standard Dell laptop. I have no external hardware to remove!

    All I did was install the creators update and Office immediately started misbehaving. The OP said he could resolve the problem by rolling Windows back from the creators update. Looks pretty conclusive to me that something involved with the creators update is responsible. It's possible that messing about with hardware causes something to get reinstalled that fixes the issue (looks like a DLL incompatibility to me), but that's not going to work for me.

    When you say a 'clean install' do you mean Office 365? I'm prepared to give that a try if you can let me know how to do it. As it happens, I got an automatic Office 365 update which rolled me back a version from 1703 to 1702. Presumably the update process got messed up or there's been a reversion.

    Andy

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