Hyperlink insert crashes Office 2016 & Windows 10 Creators Update

Anonymous
2017-03-20T11:30:29+00:00

Hi,

After a lot of searching, I still cannot explain why all office software crashes when trying to insert a hyperlink when latest creators beta is installed (15060).

The crashes all relate to the same DLL ucrtbase.dll.

As soon as I rollback to actual windows version 14393.953 the issue is non existent.

Thanks for your input

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Anonymous
2017-09-12T01:40:41+00:00

But I use the god-mode all the time!  Windows 10/Office 365 is so incredibly buggy, that god-mode makes it easy to use the available tools there.  Why doesn't windows do that naturally, anyway?

I was unable to send an invoice today, thanks to Excel not working its hyperlinks, perhaps Excel's just atheistic?

Fix it, Microsoft.  Please.  NOW!

Hi,

Just put the God mode fille in a seperate folder rather than leaving it in your docs folder. Then you can use your hyperlinks in Excel.

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  1. Anonymous
    2018-01-11T19:43:24+00:00

    Brilliant, thanks a bunch Richard!

    I renamed  C:\Users\terry\Desktop\GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}

    to

    C:\Users\terry\Desktop\GodMode.{ED7BA470-8E54-465E-825C-99712043E01C.bak}

    and all was well again.

    Terry, East Grinstead, UK

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  2. Anonymous
    2018-01-10T22:31:10+00:00

    Found this four month old thread while trying to resolve the crashing problem I've illustrated here:

    So my issue is the variation described by manpeace on 2nd October. Namely that a crash occurs only when I insert a link by using the dialog's tools to select the target file to be inserted in the Address box.

    I am therefore avoiding that and instead entering it directly, usually by pasting. PITA though.

    Has there been any further progress in fixing the problem please?

    BTW, at some stage I actually added that 'GOD folder' (to the Desktop) as I thought it useful, and it does not appear to have had any effect on this problem.

    Terry, East Grinstead, UK

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  3. Anonymous
    2017-12-14T20:25:18+00:00

    I can't figure the logic, but the reality is, deleting the God Mode folder from My Documents fixes this crash. 

    I'm running Office 2016 (365) on Windows 10 Fall Creators Update (1709).

    I used to have God Mode on my desktop, but I found the folder in the default "My Documents" folder. It was identified with the same icon as Control Panel and no name.

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