Stop the "don't lose access to your account" nonsense.

Anonymous
2016-01-07T21:42:17+00:00

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I bypass it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-03-22T07:20:43+00:00

    Hi All,

    To further investigate the issue, I've sent each of you a private message to collect the tenant information, would you please check and reply to it?

    You can check the private message via https://community.office365.com/en-us/user/conversations .

    Thanks,

    James

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  2. Anonymous
    2016-03-23T15:44:50+00:00

    Hi James,

    I would like to request a private message from you for inclusion in your investigations. I am a global admin for a tenancy that is also being affected by this concern.

    Thank you,

    Josh

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  3. Anonymous
    2016-03-23T18:51:04+00:00

    For what it's worth, I didn't do anything and the problem went away. I can only assume enough people complained that Msft fixed something on their end. That it was allowed to happen in the first place is a severe indictment of Msft's complete disconnection from their customers and lack of understanding of the real world.. And if it happens again I've been advised Msft can expect 7500 cancelled accounts.

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  4. Anonymous
    2016-03-24T03:34:08+00:00

    Hi Kapton,

    Message sent, please check it via https://community.office365.com/en-us/user/conversations .

    Regards,

    James

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  5. Anonymous
    2016-03-24T06:13:24+00:00

    Hi James,

    I'm an admin and half (strangely) our company gets the "Add information to your account so you don’t lose access if you ever forget your password" - message, too.

    If you found a workaround/solution please let me know too

    giving the account a phone number has not proven to be working for us

    Regards,

    Julian

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