Stop the "don't lose access to your account" nonsense.

Anonymous
2016-01-07T21:42:17+00:00

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I bypass it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-03-11T17:51:01+00:00

    Msft - what are you doing about this? Nothing? Do you understand your customers are going to cancel O365 because  of silly issues like this that are easy to fix?

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  2. Anonymous
    2016-03-14T03:50:38+00:00

    Let me try to get this moving forward. @Mad Dad, I have sent you a Private Message (PM) to obtain information that involves PII information. Since you have mentioned that this is a blocker to you, please share these information to us so that we can take immediate action. Click the link below to get to PM.

    community.office365.com/.../conversations

    @MCH, since this was a blocker to you as well, would you share back to the community on how you get this resolved? This will benefit other community members who encountered the same issue.

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  3. Anonymous
    2016-03-18T11:32:12+00:00

    Hi Mad Dad,

    Could you provide us with the information if the issue remains?

    You can check the private message via https://community.office365.com/en-us/user/conversations

    Thanks,

    James

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  4. Anonymous
    2016-03-21T05:24:34+00:00

    Issue still remains. We have the same issue - it is only happening upon login on the admin accounts. We have a number of administrator account so we don't need this nanny-state option.

    Please advise how we can turn this option off permanently. Please do not say that the only way to get around this is to input an incorrect phone number, completely compromising the account... I would have expected better from Microsoft.

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  5. Anonymous
    2016-03-21T12:43:16+00:00

    I can now get to the Admin Center but the issue with turning off the "don't lose access to account" screen still exists. I am just not getting stuck on the redirect now.

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