Stop the "don't lose access to your account" nonsense.

Anonymous
2016-01-07T21:42:17+00:00

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I bypass it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-03-14T03:50:38+00:00

    Let me try to get this moving forward. @Mad Dad, I have sent you a Private Message (PM) to obtain information that involves PII information. Since you have mentioned that this is a blocker to you, please share these information to us so that we can take immediate action. Click the link below to get to PM.

    community.office365.com/.../conversations

    @MCH, since this was a blocker to you as well, would you share back to the community on how you get this resolved? This will benefit other community members who encountered the same issue.

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  2. Anonymous
    2016-03-11T17:51:01+00:00

    Msft - what are you doing about this? Nothing? Do you understand your customers are going to cancel O365 because  of silly issues like this that are easy to fix?

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    10+ people found this answer helpful.
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  3. Anonymous
    2016-03-11T13:27:27+00:00

    I am also having problems with this. I can no longer access Office 365 because it wants me to verify my personal information when this is a COMPANY account. I can't manage or add/subtract users.  My login gets locked up because of this.

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    20+ people found this answer helpful.
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  4. Anonymous
    2016-03-11T13:27:14+00:00

    I am also having problems with this. I can no longer access Office 365 because it wants my to verify my personal information when this is a COMPANY account. I can't manage or add/subtract users.  My login gets locked up because of this.

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    9 people found this answer helpful.
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  5. Anonymous
    2016-01-12T17:33:02+00:00

    No problem with alerts that are useful reminders - my issue is with an alert that blocks access. That's unreasonable when a company is never going to allow users to enter personal information for a password reset. None of your competitors block access in this way.

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    6 people found this answer helpful.
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