Stop the "don't lose access to your account" nonsense.

Anonymous
2016-01-07T21:42:17+00:00

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I bypass it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-10-19T12:21:53+00:00

    Thanks - tried that but it didn't work for us, we still have the same issue (we get the request every time that we start a new session with the portal).

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  2. Anonymous
    2016-10-17T20:53:40+00:00

    Not sure if anyone is looking at this anymore, but here is what we did to fix it.  We were having the prompt show up for EVERY user, not just admins.

    We did NOT need to disable password self-service reset for anyone.  We just disabled the setting to force registration on sign-in.

    1. Login to Office 365 as the organization admin
    2. Go to Admin->Azure AD
    3. Choose the thing at the top to go into the new Azure portal
    4. Once in the new portal, go to Users and Groups (again, this is within the AZURE section, not in the main Office 365 admin section).
    5. Go to Manage->Password Reset->Manage->Registration
    6. Change the option to "Require Users to Register When signing in" to NO.
    7. Save the change.
    8. For us at least, the setting took effect within just a few minutes.

    Doing it this way gives you the option to still allow self-service resets, if you decide that works for your organization.  Note that the user WILL still need to configure this information in their profile in order for the self-service reset option to actually be enabled for them...but at least turning off the forced registration helps with stupid users:-)

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  3. Anonymous
    2016-07-27T23:23:56+00:00

    We pay for premier support already and the experience is no different. Point me to an example of a user voice suggestion that's been implemented and I'll gladly give that another shot. Most people realize it's just another way of deflecting constructive criticism (like this forum). 

    We're not asking for the moon here - just an acknowledgement that the nag page in question is entirely inappropriate for an enterprise product and a commitment to remove it asap.

    "Microsoft decision makers don't come here"

    Therein lies the rub. Perhaps they should.

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  4. Anonymous
    2016-07-27T11:30:30+00:00

    I can't login to my enterprise account either. NO, I do not trust you with more personal information that you already have,  and I will NEVER give you my phone number.

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  5. Anonymous
    2016-07-13T16:31:36+00:00

    Well, this ain't the place for this issue, or any issue to get noticed (Microsoft decision makers don't come here). I've made very valid suggestions on places you can get noticed, and yes, stuff on User Voice have been implemented.

    Yes, I've had to do the 3+ months of tech support for issues. That's the nature of the cloud right now. To get better service (quicker, more knowledgeable techs) would require more money. How would your business like to pay even more for Office365?

    I'm no fan of their tech support, but it is what it is, and to accomplish anything you have to do it the "Microsoft way." If your company is unhappy with the support then they should start the conversations about what to do instead.

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