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After the new update of MS Office 2013 Pro today the 02/10/2016, hanging Word itself. At first I thought it was the document there was something wrong with, but the same the phenomenon also occurs with new upright and old documents and joins after a few seconds.
I can not remember that I have experienced it earlier
Are there any others with the same experience?
/Stein
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
We are continuing to investigate why Update KB3114717 cause Word to slow down or hang. As a workaround, you can safely remove that update and we will post more information here as we learn more.
Thanks,
-Mike
Got the same issue, the culprit was KB3114717 (February 9, 2016, update for Office 2013). After removal of KB3114717 , the freezes disappeared. The update can easily be removed via WSUS (set approval to "removal").
Hi
We have the exact same problem but KB3114717 is not installed on the PC's.
IS there another one that could be causing the issue. I have gone on to WSUS and declined KB3114717 as well to be on the safe side.
Thanks David
Simply removing the KB3114717 update has worked fine for me - but I'm working on a university thesis at the moment and I don't have time for this kind of problem, Word 2013 became virtually non-usable after this update was installed. Fortunately, back to normal now.