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Hello,
I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.
Thanks!
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Which version of Office are you running?
For Office 2016 and 2013, the most recent issues, along with workarounds or fixes, are listed in the article at https://support.office.com/en-us/article/Fixes-or-workarounds-for-recent-issues-in-Word-for-Windows-bf6bf17c-2807-4871-83ce-e337ae8f0b86.
I also have that problem as well so I am assuming that it is the same issue. Microsoft should provide a fix for what it has done as a result of downloading Windows ten. I open most of my documents now by opening my old windows office program and then going to file and clicking open. The Documents file opens and then I select the file that I want opened. It also works that way for Excel. Stan
I would suggest that you save the attachments to the local drive and then use the File Explorer and locate the document and right click on it with the mouse and then, click on Properties and in the Properties dialog, either click on Unblock or check the Unblock box and then click on OK. Then in Word, use File>Open and select the file to open it.