Office 2016 keeps reverting color theme back to Colorful

Anonymous
2015-10-05T15:13:00+00:00

I installed Office 2016 as an upgrade to 2013.  Put the color scheme on grey (because annoyingly the awesome Black went away sometime in the preview.)  

Now I have a weird issue where every time I close all of the 2016 applications and then reopen one of the applications, the theme has changed from grey to colorful.  This applies to reboots or just closing them all and then later opening one back up.  Oddly as well today (10/5/2015) I walked away from the computer to talk to a co-worker in the next office.  When I came back, it was on colorful again.  However that is the only time it has changed itself while open.

It seems to work correctly when it is set to Grey.  So for instance, say I open Outlook and change the theme to Grey.  When I open Word or Excel, they are also Grey as they should be.

So I'm just throwing that out there as a potential bug

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

127 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-01-24T23:55:09+00:00

    That is almost a year old now Michelle, any update??

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-01-25T00:52:39+00:00

    I have version 16.0.6925.1049 which has this problem which is later than the one you show above, it still has this problem.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-01-25T13:51:48+00:00

    Same here.  Always have the most current updates (as that is how I set up the computer) and this is a continued problem.  As has been pointed out in the past the full color option is silly since it makes the icons in the Quick Access Toolbar almost invisible (not sure what the designers were thinking).  In any event, would be nice if MS actually gave a hoot and fixed valid shortcomings rather than coming out with memory clogging crap like Cortina.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2017-01-25T16:01:04+00:00

    Hi everyone,

    I have reviewed all recent posts and it looks like you are seeing an issue that was fixed sometime back. We will start to investigate on this and identify if this is due to the same cause that was reported earlier.

    Please help me to move forward by providing a detail reproduce steps. I will then take this back to investigate further.

    Do let us know:

    • The version you are running on that can reproduce this behavior
    • Was this working fine before you get updated to your current version?
    • Reproduce steps

    Thanks,

    Chee

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-01-25T16:16:54+00:00

    Chee

    • The version you are running on that can reproduce this behavior

    Version 1611 (Build 7571.2109)

    • Was this working fine before you get updated to your current version?

    NO.  This has been an intermittent problem (happens sporadically with no discernible pattern) since installing product (2+ years)

    Was this answer helpful?

    0 comments