Office 2016 keeps reverting color theme back to Colorful

Anonymous
2015-10-05T15:13:00+00:00

I installed Office 2016 as an upgrade to 2013.  Put the color scheme on grey (because annoyingly the awesome Black went away sometime in the preview.)  

Now I have a weird issue where every time I close all of the 2016 applications and then reopen one of the applications, the theme has changed from grey to colorful.  This applies to reboots or just closing them all and then later opening one back up.  Oddly as well today (10/5/2015) I walked away from the computer to talk to a co-worker in the next office.  When I came back, it was on colorful again.  However that is the only time it has changed itself while open.

It seems to work correctly when it is set to Grey.  So for instance, say I open Outlook and change the theme to Grey.  When I open Word or Excel, they are also Grey as they should be.

So I'm just throwing that out there as a potential bug

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  1. Anonymous
    2017-12-20T20:37:54+00:00

    I've had the same issue on Windows 7 for a while... also getting frustrated with microsoft "working on it" for over a year. Not sure if this latest update fixed the issue, but here is what fixed it for me. Go to your account settings, check to see if there is an issue and you need to sign again, if not, sign out, then sign back in. After signing in, check for and install the latest update. Doing it in this order fixed the issue for me. Good luck everyone!

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  2. Anonymous
    2017-12-29T14:52:12+00:00

    That has worked for me! I recommend everyone tries that (making sure that your Office credentials are OK).

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  3. Anonymous
    2018-01-02T20:16:19+00:00

    Hi,

    I use Office signed out.

    The issue still exists - even when I set my Office to "Dark Grey" it switches back to "Colorful". So it would be nice, after over 1 year, that this issue is fixed.

    I use Windows 10 as OS.

    Regards,

    Georg

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  4. Anonymous
    2018-01-03T17:10:22+00:00

    I did sign out, but then I signed back in. I'm guessing you'd have to be signed in so that Office would keep your preferences. Why don't you try it out?

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  5. Anonymous
    2018-01-03T21:54:58+00:00

    i have office 365 and have this same issue --> change to gray works fine, close and reopen back to colorful....

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