Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I was having the issue and I found that when I opened up Outlook and clicked on File ---> Office Account (using Windows 10, Office 365 account), I noticed that it said there was a problem with my Office account on my PC and it had a "Fix It" button. Once I clicked that and logged in with my company credentials, my Office account was fixed and once I set my colors back to black, it has held my colors ever since. Now when I open up Outlook or Word, I no longer have to go back into the Options and change my colors. I know that changing the colors every time you log in is a pain in the you know what so try this and see if that fixes your issue.