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It is impossible to edit some documents because of VERY slow, jerky, jumpy, laggy, erratic, stuttering cursor movement (horizontal worse than vertical). I have been forced to go back to using Word 2011. I am a professional novelist and cannot practice my trade with Word 2016!! This is very disappointing.
As a novelist I work with large word count simply formatted documents with a file size of less than 1M. I have not experimented to find a cut off point with regard to word count but documents in the 100K word size or more (less than 1M file size) exhibit this slow, jerky, laggy cursor movement problem. Small documents in the 5K word range do not have this problem on any of my notebooks.
It can take 10 seconds or more to move the cursor from the right to left side of the page (or vice-versa). This slow erratic cursor movement is especially troubling when trying to select a few words (highlighting them) for editing. It is very frustrating.
I have experimented and found that brand new documents in 2016 file format exhibit this problem. I have created documents with zero text formatting and they have this problem. I removed all formatting in these test documents by copying and pasting ASCII text into the newly created 2016 format doc from original Word 2011 documents.
I have replicated this same problem on three different macbook computers all with SSD and max ram. None of these computers are running with more than 5% CPU utilization (running nothing else except Word 2016). All of these notebook computers edit the same files just fine using Word 2011.
Track changes is not turned on, nor is any other unusual "feature" or function. This problem occurs in all display modes: draft, layout, etc.
**All these notebooks are running the latest version of Yosemite and all with 100% up to date software.
**This is a fatal mission-critical problem for me which has forced me to revert back to using Word 2011. Again, this is very disappointing.**I have been a Word user for something over 25 years (started on MS/PC DOS).
Similar / same problems here:
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I confirm quitting Dropbox solves that ridiculous M$oft lag for me.
But Bill Gates just put 1 billion in SoftBank so all bugs will be gone.
I JUST completed the upgrade to version 15.14.0.
When I first started WORD with a 675-page document, I thought the problem was still there... CPU utilization sat at about 50% for quite a while. I noticed that the word count was increasing during the first couple of minutes. (Why would it take 2 minutes to count 114,507 words?) Then, about 30 seconds after the word count completed, the CPU utilization started dropping.
It's currently sitting at less than 1% as long as I'm not doing anything to the document. The utilization still jumps up to about 50% as soon as I start scrolling up or down, but that's to be expected, and once I stop, it settles back down to a low value.
I'm CAUTIOUSLY OPTIMISTIC that the problem is fixed in this version. Hopefully, others will be able to verify this information.
Kelly,
Nothing to do with 365.
I was beta tester with Office in Mac, same ridiculous buggy software.
The problem is still occurring in September 2015. As I type this reply, the cursor keeps up with me with no problems at all. Switch back to Word and I might as well be typing like I was using a manual typewriter. When will there be a fix? I had to upgrade to 2016 today when my Office 365 renewed. I'm beginning to think that Office 365 is the problem, because it is internet based instead of disk-based. So once someone has a cure for the laggy-itis, I would certainly appreciate hearing it as well!
I guess you can try anything you want, but I doubt very much that it will fix any problem you (and we all) have.
It's a software problem from Microsoft. Until they fix it... The big question is : when ?
I'm feeling like the Mac users of Office 365 are being treated as beta testers. The regular Office 2016 will be out later, as the PC version. Maybe then the problems will be fixed. We'll see. Until then, we can't do anything but complain..., I mean help the Microsoft team to solve this. ;-)