We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members. In Win 10, Right-click on the Start button and choose Run type %userprofile% into the Run box and click OK to open your local profile folder Double-click the OneDrive folder When you get prompted to allow access, click to allow access. OR In Win 10, Right-click on the Start button and choose Command Prompt (Admin) Click Yes to the User Account Control prompt In the command prompt, type the following command: cd %userprofile% press Enter on your keyboard 4. In the command prompt, type the following command: cd OneDrive press Enter on your keyboard 5. In the command prompt, type the following command: icacls %userprofile%\OneDrive /inheritance:e (where %userprofile%\OneDrive is the location of the folder you want to fix) press Enter on your keyboard If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop and opened from there.

So what happens when none of these work and using another "location" isn't an option?? I had hundreds of important documents that I can never access on MY computer ever again! This is ****! This update was senseless, inconvenient, and most of all unnecessary. If there is a way to undo this update please let me know.

I suppose the solution that worked for many, is uninstall this version and reinstall the older version. It is quite surprising that Microsoft is keeping quite on the overwhelming volume of complaints. I don't think they cannot find a fix for this; they just do not want to...!

Maxwell, Why do you want us to use OneDrive. We just want to keep our files wherever we want; Do you have a fix for this .... after all these months waiting

Hi, I have tried the workaround and it does not work!!! I need to be able to access my documents for work. The Microsoft window will pop up and act as if it will load and then it blanks out. Is it possible to go back to my old version of windows since I cannot access my documents from this newer unreasonable and unworkable version of windows?

Hello How do I get rid of windows 10 and go back to the freedom and ease of my earlier version???

Can’t open or save files after upgrading to Windows 10

Anonymous

We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members.

In Win 10, Right-click on the Start button and choose Run

type %userprofile% into the Run box and click OK to open your local profile folder
Double-click the OneDrive folder
When you get prompted to allow access, click to allow access. OR
In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
Click Yes to the User Account Control prompt
In the command prompt, type the following command:

cd %userprofile%

press Enter on your keyboard 4. In the command prompt, type the following command:

cd OneDrive

press Enter on your keyboard 5. In the command prompt, type the following command:

icacls %userprofile%\OneDrive /inheritance:e

(where %userprofile%\OneDrive is the location of the folder you want to fix)

press Enter on your keyboard

If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop

and opened from there.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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163 answers

Anonymous

2016-04-20T03:44:47+00:00

So what happens when none of these work and using another "location" isn't an option?? I had hundreds of important documents that I can never access on MY computer ever again! This is ****! This update was senseless, inconvenient, and most of all unnecessary. If there is a way to undo this update please let me know.
Was this answer helpful?

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Anonymous

2016-04-20T04:01:48+00:00

I suppose the solution that worked for many, is uninstall this version and reinstall the older version. It is quite surprising that Microsoft is keeping quite on the overwhelming volume of complaints. I don't think they cannot find a fix for this; they just do not want to...!
Was this answer helpful?

0 comments No comments
Anonymous

2016-04-20T04:05:11+00:00

Maxwell,

Why do you want us to use OneDrive. We just want to keep our files wherever we want; Do you have a fix for this .... after all these months waiting
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1 person found this answer helpful.

0 comments No comments
Anonymous

2016-05-06T00:55:45+00:00

Hi,

I have tried the workaround and it does not work!!! I need to be able to access my documents for work. The Microsoft window will pop up and act as if it will load and then it blanks out.

Is it possible to go back to my old version of windows since I cannot access my documents from this newer unreasonable and unworkable version of windows?
Was this answer helpful?

0 comments No comments
Anonymous

2016-05-06T00:57:38+00:00

Hello

How do I get rid of windows 10 and go back to the freedom and ease of my earlier version???
Was this answer helpful?

0 comments No comments