Can’t open or save files after upgrading to Windows 10

Anonymous
2015-08-26T18:32:55+00:00

We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members.

In Win 10, Right-click on the Start button and choose Run

  1. type %userprofile% into the Run box and click OK to open your local profile folder
  2. Double-click the OneDrive folder
  3. When you get prompted to allow access, click to allow access. OR
  4. In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
  5. Click Yes to the User Account Control prompt
  6. In the command prompt, type the following command:

cd %userprofile%

press Enter on your keyboard 4. In the command prompt, type the following command:

cd OneDrive

press Enter on your keyboard 5. In the command prompt, type the following command:

icacls %userprofile%\OneDrive /inheritance:e

(where %userprofile%\OneDrive is the location of the folder you want to fix)

press Enter on your keyboard

If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop

and opened from there.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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163 answers

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  1. Anonymous
    2015-12-08T01:45:14+00:00

    Did not work for me.

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  2. Anonymous
    2015-12-08T02:03:07+00:00

    Me either,,,,,

    This is no help at all and I am in college and cant open my papers.

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  3. Anonymous
    2015-12-08T02:43:48+00:00

    Did not work for me....

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  4. Anonymous
    2015-12-08T08:55:03+00:00

    There may be a fix? I downloaded windows classic shell and navigation is more familar to us old windows users. I have Libre office writer downloaded also open office. both those programs crash like windows office too. However both Libre and open office both have a recovery option after crash. Remember to save your files often. Push that save icon often because it is not just there to look cute.

    I suggest using traditional backup means like DVDs and memory sticks. Make more than one copy if the information is precious. All that time you spend creating data is not easy to replace. Cloud, one drive and all that other **** have a bad track record for back up.

    Microsoft has a bad habit of issuing software before it has removed all the bugs. Take a look at your laptop. Mostly plastic and electricity. Those small circuit boards are not designed for roughhousing. Still I would not trust somebody with my data stored in a foolish cloud or one drive to never. If you make every effort to back up your important data at least you know what disc it is on.

    Windows 10 has a terrible backup sytem. they are pushing online backup more these days and making disc backup more obscure. Microsoft is a business with share holders and interested in keeping them on board. They release new software before debugging it. They call that beta. Nobody is sure if it will eat your $900 laptop?

    Technology is a **** shoot. A gamble at best. As consumers we expect the very best. Ive said it before and now again...Thomas Edison invented a lightbulb that burned over 100 years. GE made it so you have to keep buying more. Now they charge more for curly bulbs to make up for them lasting longer.

    As for computers...the companies make them to break so you keep upgrading to the next pack of trouble. Finally all the downloads are full of bugs too. When windows updates god only knows who will **** the bed?

    How much backup do we need? If you are in the biz of watching over the well being of the world...I say...back up the important things by hand. Dont cry in your beer that Microsoft messed up a good day...they are not predjudiced and mess up everybodys game even if you was Jesus.

    As long as we keep buying light bulbs they will sell them to us until we start using candles again. I hate Microsoft...who doesnt...but they own the bank.

    Take a deep breath

    Dont trust everyone with your information

    the world knows enough about us already

    dont tattle on yourself

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  5. Anonymous
    2015-12-08T09:38:15+00:00

    After I upgraded from Windows 8.1 to 10 the nightmare began. When Bill Gates left Microsoft the world crumbled. When those big ugly icons booted on my computer I almost gave up. Do this. Look for "Windows Classic Shell" on the engine and download it. The windows 10 nightmare will have a face lift but problem now solved.

    As all of you who had the free windows 10 upgrade know...it was a 4-6 hour experience. I recently had a new update that ruined a projected morning of business. Microsoft is rude in assuming us users can take a break from business to play with upgrades at 9 AM.

    I am not an enemy of microsoft...???

    30 years  ago or so we had the Commodore 64. OUCH! I thought I would never play computer ever again. Today Microsoft expects us to be as smart as their computer programmers. Over the years Microsoft has raised the difficulty level of operating a PC. What once was stupid is now obtruse.

    The infancy of technology is still at hand.

    Stupity is still in front

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