We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members. In Win 10, Right-click on the Start button and choose Run type %userprofile% into the Run box and click OK to open your local profile folder Double-click the OneDrive folder When you get prompted to allow access, click to allow access. OR In Win 10, Right-click on the Start button and choose Command Prompt (Admin) Click Yes to the User Account Control prompt In the command prompt, type the following command: cd %userprofile% press Enter on your keyboard 4. In the command prompt, type the following command: cd OneDrive press Enter on your keyboard 5. In the command prompt, type the following command: icacls %userprofile%\OneDrive /inheritance:e (where %userprofile%\OneDrive is the location of the folder you want to fix) press Enter on your keyboard If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop and opened from there.

This has worked for me. Thanks for the tip!! --Paulette

Thank you, thank you, thank you!!! Perhaps if everyone who has issues would call their new stations something might get done. I myself, emailed national broadcasters.

OK Everyone, I have been following this message board for several months now, since finding it while searching for resolutions regarding my Office and Windows 10. My ultimate solution was to retrograde back to Windows 7 Pro. I had some hickups, but essentially this resolved my problems. For all those students and businesses out there, I can certainly relate to the criticality of your situation (my daughter is in college and has suffered through computer crashes - surprisingly enough with Windows 8, Hmm, go figure - and I can't imagine suddenly losing access to my business / tax / financial records. All I can say is RETROGRADE back to Windows 7! I WILL NOT UPGRADE TO WINDOWS 10 UNTIL/IF THIS IS FIXED, OR AM FORCED TO IN SEVERAL YEARS WHEN WIN7 IS NO LONGER SUPPORTED. I did like the idea of calling your local news station and complaining to the "problem solver" if your station has one. I happen to live near Seattle, home to Mr. Gates' empire, and there is a Problem Solver on the local news station, so I plan to contact him and see if he can help put a spotlight on this. Jessie Jones! Time will tell. Good luck everyone. Just remember, RETROGRADE!

Gosh - I am so so very sorry to hear how you have suffered. This is just awful. Like so many other HUNDREDS of blog posts I have read, this continues to confirm that the rollout of Windows10 was seriously premature. The flaws have caused catastrophic failures of people's systems - and continue to cause catastrophic failures. The "fixes" if and they come, will come too late for so many. Peeps ... do NOT upgrade your old system to Windows10. Cheaper, and less stressful, and less potential for file/program damage in the long run, to buy a MAC or a pre-installed Windows10 computer. Read the blogs!!!

The other thing they dont tell you is I think the number and level of bugs each computer gets is dependent upon which operating system you are upgrading from. My desktop was upgraded from Windows 7 professional running on a brand new HP Envy Phoenix desktop while my laptop was upgraded from Windows 7 home on a Toshiba laptop that is 3-4 years old. Each one has its own separate problems after upgrading. For example I can pay bills thru my MSN Premium account on the laptop but I can't on the desktop. I get errors on the desktop. When I view an online video on my laptop I get "out of memory" errors and MSN freezes but when I view the same exact video on my desktop it runs for awhile then MSN just closes aka crashes. If a fix doesn't come out soon, I am sending in an FCC complaint once a week. The FCC regulates the internet and this is an internet issue caused by Windows 10. My HP Envy desktop cost $1600 for just a tower. It was top of the line and now its junk.

Can’t open or save files after upgrading to Windows 10

Anonymous

We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members.

In Win 10, Right-click on the Start button and choose Run

type %userprofile% into the Run box and click OK to open your local profile folder
Double-click the OneDrive folder
When you get prompted to allow access, click to allow access. OR
In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
Click Yes to the User Account Control prompt
In the command prompt, type the following command:

cd %userprofile%

press Enter on your keyboard 4. In the command prompt, type the following command:

cd OneDrive

press Enter on your keyboard 5. In the command prompt, type the following command:

icacls %userprofile%\OneDrive /inheritance:e

(where %userprofile%\OneDrive is the location of the folder you want to fix)

press Enter on your keyboard

If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop

and opened from there.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

163 answers

Anonymous

2016-01-12T16:28:19+00:00

This has worked for me. Thanks for the tip!!

--Paulette
Was this answer helpful?

0 comments No comments
Anonymous

2016-01-12T01:17:02+00:00

Thank you, thank you, thank you!!! Perhaps if everyone who has issues would call their new stations something might get done. I myself, emailed national broadcasters.
Was this answer helpful?

0 comments No comments
Anonymous

2016-01-12T01:07:35+00:00

OK Everyone, I have been following this message board for several months now, since finding it while searching for resolutions regarding my Office and Windows 10.

My ultimate solution was to retrograde back to Windows 7 Pro. I had some hickups, but essentially this resolved my problems.

For all those students and businesses out there, I can certainly relate to the criticality of your situation (my daughter is in college and has suffered through computer crashes - surprisingly enough with Windows 8, Hmm, go figure - and I can't imagine suddenly losing access to my business / tax / financial records.

All I can say is RETROGRADE back to Windows 7!

I WILL NOT UPGRADE TO WINDOWS 10 UNTIL/IF THIS IS FIXED, OR AM FORCED TO IN SEVERAL YEARS WHEN WIN7 IS NO LONGER SUPPORTED.

I did like the idea of calling your local news station and complaining to the "problem solver" if your station has one.

I happen to live near Seattle, home to Mr. Gates' empire, and there is a Problem Solver on the local news station, so I plan to contact him and see if he can help put a spotlight on this.

Jessie Jones! Time will tell.

Good luck everyone. Just remember, RETROGRADE!
Was this answer helpful?

0 comments No comments
Anonymous

2016-01-11T04:44:32+00:00

Gosh - I am so so very sorry to hear how you have suffered. This is just awful. Like so many other HUNDREDS of blog posts I have read, this continues to confirm that the rollout of Windows10 was seriously premature. The flaws have caused catastrophic failures of people's systems - and continue to cause catastrophic failures. The "fixes" if and they come, will come too late for so many.

Peeps ... do NOT upgrade your old system to Windows10. Cheaper, and less stressful, and less potential for file/program damage in the long run, to buy a MAC or a pre-installed Windows10 computer. Read the blogs!!!
Was this answer helpful?

0 comments No comments
Anonymous

2016-01-11T02:50:41+00:00

The other thing they dont tell you is I think the number and level of bugs each computer gets is dependent upon which operating system you are upgrading from. My desktop was upgraded from Windows 7 professional running on a brand new HP Envy Phoenix desktop while my laptop was upgraded from Windows 7 home on a Toshiba laptop that is 3-4 years old. Each one has its own separate problems after upgrading.

For example I can pay bills thru my MSN Premium account on the laptop but I can't on the desktop. I get errors on the desktop. When I view an online video on my laptop I get "out of memory" errors and MSN freezes but when I view the same exact video on my desktop it runs for awhile then MSN just closes aka crashes.

If a fix doesn't come out soon, I am sending in an FCC complaint once a week. The FCC regulates the internet and this is an internet issue caused by Windows 10. My HP Envy desktop cost $1600 for just a tower. It was top of the line and now its junk.
Was this answer helpful?

0 comments No comments