Can’t open or save files after upgrading to Windows 10

Anonymous
2015-08-26T18:32:55+00:00

We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members.

In Win 10, Right-click on the Start button and choose Run

  1. type %userprofile% into the Run box and click OK to open your local profile folder
  2. Double-click the OneDrive folder
  3. When you get prompted to allow access, click to allow access. OR
  4. In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
  5. Click Yes to the User Account Control prompt
  6. In the command prompt, type the following command:

cd %userprofile%

press Enter on your keyboard 4. In the command prompt, type the following command:

cd OneDrive

press Enter on your keyboard 5. In the command prompt, type the following command:

icacls %userprofile%\OneDrive /inheritance:e

(where %userprofile%\OneDrive is the location of the folder you want to fix)

press Enter on your keyboard

If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop

and opened from there.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2016-03-28T23:11:08+00:00

    It didn't work for me. Windows 10 is more a virus than an operating system at this point. This is a major flaw that should have been repaired be  for release.

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  2. Anonymous
    2016-03-27T13:56:26+00:00

    It has now been 8 months and 56,939 inquiries on this topic.  

    Does anyone have any idea when Microsoft plans to actually fix this issue?

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  3. Anonymous
    2016-03-27T13:18:13+00:00

    My Microsoft office files close automatically after I open them. I have tried both workarounds. I have been opening them from my desktop. What should I do?

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  4. Anonymous
    2016-03-14T10:15:11+00:00

    It works, thanks!

    But the files are read only on One Drive, still cannot read in a normal way, does anyone have the same situation?

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  5. Anonymous
    2016-03-11T16:13:12+00:00

    I have the same issue, Office files only opens in "Read Only" after upgrade to Windows 10.

    I was able to resolve issue by doing the same steps above ( I copied and paste below)

    1. In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
    2. Click Yes to the User Account Control prompt
    3. In the command prompt, type the following command:

    cd %userprofile%

    press Enter on your keyboard 4. In the command prompt, type the following command:

    cd OneDrive

    press Enter on your keyboard 5. In the command prompt, type the following command:

    icacls %userprofile%\OneDrive /inheritance:e

    (where %userprofile%\OneDrive is the location of the folder you want to fix)

    press Enter on your keyboard 6. Additional to that is going to the User profile folder >****propertiesand select Security Tab then click Edit and look for the user account and Put a check on the Allowthen apply and save.

    I tried to do the first suggestion but it did not give me any Allow option. I did the second one and it said processed file: C: \Users\AbaAdmin\OneDrive . When I tried to save it, it did not show me the Word Document name. I went back then the system start the circle going around as it does many times until I have to go to Task manager since it does not close no matter how many times I click X to close it.

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