Can’t open or save files after upgrading to Windows 10

Anonymous
2015-08-26T18:32:55+00:00

We are aware of this problem and will release a fix in an upcoming update. Here are 2 workarounds that have been successful for other Community members.

In Win 10, Right-click on the Start button and choose Run

  1. type %userprofile% into the Run box and click OK to open your local profile folder
  2. Double-click the OneDrive folder
  3. When you get prompted to allow access, click to allow access. OR
  4. In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
  5. Click Yes to the User Account Control prompt
  6. In the command prompt, type the following command:

cd %userprofile%

press Enter on your keyboard 4. In the command prompt, type the following command:

cd OneDrive

press Enter on your keyboard 5. In the command prompt, type the following command:

icacls %userprofile%\OneDrive /inheritance:e

(where %userprofile%\OneDrive is the location of the folder you want to fix)

press Enter on your keyboard

If these methods do not work, OneDrive files can still be accessed from different locations, including phone, tablet and online. Any single file from the OneDrive folder can be copied and pasted onto the desktop

and opened from there.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2015-09-15T14:00:28+00:00

    I have already done the first 5 steps.   I cannot even find a tab of security on Windows 10 to tell it to ALLOW.   Thanks for trying to help

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  2. Anonymous
    2015-09-14T16:15:07+00:00

    I have the same issue, Office files only opens in "Read Only" after upgrade to Windows 10.

    I was able to resolve issue by doing the same steps above ( I copied and paste below)

    1. In Win 10, Right-click on the Start button and choose Command Prompt (Admin)
    2. Click Yes to the User Account Control prompt
    3. In the command prompt, type the following command:

    cd %userprofile%

    press Enter on your keyboard 4. In the command prompt, type the following command:

    cd OneDrive

    press Enter on your keyboard 5. In the command prompt, type the following command:

    icacls %userprofile%\OneDrive /inheritance:e

    (where %userprofile%\OneDrive is the location of the folder you want to fix)

    press Enter on your keyboard 6. Additional to that is going to the User profile folder >****propertiesand select Security Tab then click Edit and look for the user account and Put a check on the Allowthen apply and save.

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  3. Anonymous
    2015-09-14T01:23:28+00:00

    The office program I just paid $140 for only opens in "read only".  Then it does not let me save anything to my computer, only OneDrive.....this programs is awful....what was wrong ith the way 2010 worked.   Any suggestions?

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    20+ people found this answer helpful.
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