I mentioned that a few of you had feedback that the deployment team's blog was useful for seeing when an update was being pushed, but not so much for telling what is in each update and they're going to have a think about better ways of keeping you informed
on what you're getting. (We're also trying to do a better job of telling you what's new when you first start up an app after it has been updated, especially for new or significantly improved features)
Patrick, thanks again for the update.
The request, DEMAND, for better updates is not new.
You, as someone who apparently is working in production support (user troubleshooting), should be aware that change control is vital to trouble shooting. The first question any trouble shooter should ask is what has changed on the system recently. As our
own front line production support, ...
we users NEED to know WHEN changes are forced onto our systems
and we NEED to know WHAT has changed!
So the need for the published Windows Update KB articles to provide more specific information is long established. We don't need to know the technical details of the changes, but we do NEED to know what features have been changed so that we can more easily
match new problems to recent code changes/Windows updates.
Now that MS in Win 10 and Office 365 has reverted almost total change control back to MS only, we need better access to MS published change documentation!
(yes, I'm shouting <grin>, because for the last 20+ years MS has not been listening to specific user request! )
Adding a What's New feature to Applications
Adding a "What's New" link directly inside of the applications is a great idea **.**I would guess that it would either be in the help menu, or on the File > Account pane. It could link directly to a website that reports new features added to 365 apps and maybe even to a list of what bugs have been fixed. It would have to either
link to a subsite dedicated to the application, or to a single page that just has new entries added to it.
There already is a blog with this type of info:
https://support.office.com/en-us/article/What-s-New-and-Improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US
but most people are not aware of it. And, it would be nice to have more details added to it.
Adding