Powerpoint 2016 Desktop does not scale interface on multi-monitor setups

Anonymous

Hi,

Surprised this bug is not yet fixed from PPT 2013. In does not occur in Word or Outlook.

I have a Surface Pro 3 with an external HD monitor running Windows 10. The Surface screen is scaled to 150% DPI, the HD monitor, which is the main screen, is in native 100% scaling.

Powerpoint 2016 does not scale its windows when it is dragged to the high-res Surface screen, but all the fonts and UI elements remain tiny at 100% size.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi everyone,

Just wanted to let you know that, at long last, this issue has been fixed.

The current issue of PowerPoint not automatically scaling to different monitor sizes when in edit view is addressed with Windows 10 Anniversary Update version 1607. With the updated fix, PowerPoint will adjust to the correct screen size when dragged to different monitors.

To access this fix, be sure you have Windows 10 version 1607 or later, and PowerPoint version 16.0.7341.2032 or later, released on September 21, 2016 for Current Channel customers.

To get the latest Office updates, click File > Account > Update Options > Update Now.

Again, many thanks for you patience and feedback.

Best,

-Erik, Office Newsroom

0 comments

Answer accepted by question author

Anonymous

PowerPoint has fixed this DPI scaling issue in the latest update of Office 2016 and the application now behaves in the same manner as Word and Excel when dragged to a monitor with a different DPI. You will need both the latest PowerPoint update as well as the recent Windows Anniversary update.

The fix will be available to those in the Office Insider program in the next week or two, and will hit general availability by end of September.

Learn more about Office Insiders or join today here:

https://products.office.com/en-us/office-insider

Read more about the DPI scaling improvements in Windows 10 Anniversary Update in this blog post:

https://blogs.technet.microsoft.com/askcore/2016/08/16/display-scaling-changes-for-the-windows-10-anniversary-update/

Note: At this time, the fix is only available for Office 2016 click to run users, but the team is working hard to port this fix to other versions of PowerPoint.

Thanks again for your patience and feedback on this complicated issue.

Emily Tohir

PowerPoint Program Manager

0 comments

110 additional answers

Anonymous

2016-06-03T06:48:48+00:00
Just now tested the HighDPI aware setting. Seems that we have two options:
- good looking and properly scaled Powerpoint on external (100% scaling) monitor, crappy/fuzzy on internal high DPI screen (makes my eyes hurt immediately)
- ridiculous scaling of interface elements on external (100% scaling) monitor, clean and crisp on internal high DPI screen.
Very annoying and frustrating. And no commentary from MS. How very like Microsoft.
Was this answer helpful?

0 comments No comments
Anonymous

2016-06-03T06:37:08+00:00

Ridiculous that Microsoft is not even acknowledging this annoying bug in Powerpoint. There are enough examples in this thread on both too big and too small scaling of the interface elements. Get your act together MS!

Your flagship products (Surfaces) and your flagship software (Office) reputation is at stake here.
Was this answer helpful?

0 comments No comments
Anonymous

2016-05-27T16:07:34+00:00

@Zzarek, mind that this problem is unfortunately not related to Microsoft hardware, it's due to bad HI-DPI scaling between high resolution laptop and lower resolution external monitor. I have reported the same issue earlier with my high end HP laptop.
Was this answer helpful?

0 comments No comments