Office 2016 Licensing Service Not Available

Anonymous
2015-09-24T17:40:19+00:00

Since upgrade my Office 2013 software to Office 2106, I am seeing this error in the Windows 10 Event Log

Event 0, Office 2016 Licensing Service

The description for Event ID 0 from source Office 2016 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Subscription licensing service failed: -1073418220

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>

  <Provider Name="Office 2016 Licensing Service" />

  <EventID Qualifiers="0">0</EventID>

  <Level>2</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2015-09-24T04:12:50.000000000Z" />

  <EventRecordID>10572</EventRecordID>

  <Channel>Application</Channel>

  <Computer>TestSystem</Computer>

  <Security />

  </System>

  • <EventData>

  <Data>Subscription licensing service failed: -1073418220</Data>

  </EventData>

  </Event>

This error normally occurs daily, generated by Microsoft installed Task Scheduler task 'Office Subscription Maintenance' being run.  I've also manually run this task at different times of the day in case the problem is an overloaded license server.  No luck, always fails

Is this something additional I need to accomplish to "reset" something on my computer so it goes to the correct server to validate my license?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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42 answers

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  1. Anonymous
    2015-10-15T07:25:33+00:00

    obviously a bug ; guess we should just ignore this...

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  2. Anonymous
    2015-10-05T15:57:10+00:00

    Useless! I have to do this Everyday? For how long? A week? A year? This DOES NOT SOLVE THE PROBLEM!

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  3. Anonymous
    2015-10-02T19:31:59+00:00

    So,

    No reply from Microsoft?

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  4. Anonymous
    2015-09-27T16:15:39+00:00

    I have upgrade 3 devices to Office 2016 under my Office 365 subscription and I have the same error showing up on all three devices.  Did the online repair and reboot routine as well without an improvement, error still shows up.  Office 2016 shows as licensed on all three devices and I runs without issue, but I hope there is not a certain grace period that will kick in at some point.

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  5. Anonymous
    2015-09-25T07:32:40+00:00

    I have the same issue  and the same result with the reinstall suggestion.  The error is still there.  tho I can run office just fine.

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