Office 2016 Licensing Service Not Available

Anonymous
2015-09-24T17:40:19+00:00

Since upgrade my Office 2013 software to Office 2106, I am seeing this error in the Windows 10 Event Log

Event 0, Office 2016 Licensing Service

The description for Event ID 0 from source Office 2016 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Subscription licensing service failed: -1073418220

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>

  <Provider Name="Office 2016 Licensing Service" />

  <EventID Qualifiers="0">0</EventID>

  <Level>2</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2015-09-24T04:12:50.000000000Z" />

  <EventRecordID>10572</EventRecordID>

  <Channel>Application</Channel>

  <Computer>TestSystem</Computer>

  <Security />

  </System>

  • <EventData>

  <Data>Subscription licensing service failed: -1073418220</Data>

  </EventData>

  </Event>

This error normally occurs daily, generated by Microsoft installed Task Scheduler task 'Office Subscription Maintenance' being run.  I've also manually run this task at different times of the day in case the problem is an overloaded license server.  No luck, always fails

Is this something additional I need to accomplish to "reset" something on my computer so it goes to the correct server to validate my license?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2016-01-03T16:57:47+00:00

    I think they call it bad coding.

    [...]

    Lol just sweep it under the carpet is another term you can use.

    The bad coding is now worse coding. The heat of my fury at Microsoft is probably enough for a spontaneous combustion incident.

    I don't think they'll ever come up with any tools to like the one you mentioned, because sweeping it under the carpet seems ingrained in the corporate culture.

    I'm not going to detail the issues with my brand new Windows 10 computer in this thread, but it's clear that Microsoft will never stop releasing beta software as if it were a finished product. Nor will it ever hire help who can do more than work from a script. 

    As much as I abhor Apple (disillusioned fangirl from the late 80s-mid 90s), it's starting to look like an alternative again, although Linux is probably the better choice.

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  2. Anonymous
    2015-12-31T04:20:16+00:00

    Couldn't agree with you more.

    I see it so much on this site also and no one comes up with a definitive answer.

    It's just "try this" then you get a big list of things to "try".

    Such a waste of everyone's time as well as theirs.

    Not to mention very unprofessional suggesting people "try" certain things to fix their broken out of the box software.

    I think they call it bad coding.

    Perhaps M$ can come up with a similar tool for Windows such as the SBS Alerts Clean up tool for SBS 2011.

    It has so many apparently "none service affecting" or "safe to ignore" bugs and error messages they created a tool where you add the error ID number and it stops it from appearing in event viewer.

    Lol just sweep it under the carpet is another term you can use.

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  3. Anonymous
    2015-12-16T21:20:41+00:00

    I can just imagine if MS would fix those non valid error codes how many emails less thay would receive. :(

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  4. Anonymous
    2015-12-16T15:27:27+00:00

    Office 365, Windows 7 Professional 64 bit. Please don't tell me that when I unbox my new laptop, Windows 10 will do this too. Sheesh.

    Sometime I feel like someone left this OS in debug mode because it seems like it is generating quite a few error messages that are not really errors.

    This is Microsoft's stock-in-trade. The only errors in my event viewer are not really errors. I've learned to ignore this "feature," mostly, but sometimes I fall prey to mild paranoia that has me off and searching for a solution...a solution that does not exist, because there is no real problem except bad coding.

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  5. Anonymous
    2015-12-16T14:19:49+00:00

    Do you have an Office 365 subscription?  I have suspected that this error message is being thrown because Office 365 subscriptions are licensed in a different way that a stand alone copy of MS Office.  This is just another example of Windows 10 code generating an error message in the event viewer that it should not and it does not have any impact on the use of the software.  Sometime I feel like someone left this OS in debug mode because it seems like it is generating quite a few error messages that are not really errors.

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