Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Well it is time for me to reply. I just installed 25 Microsoft office 2016 home-business retail packages. This should have taken me a few hours, but no, not with MS procedures of creating an online email account for each install. To make matters worse, after getting one email account set up, with email verification, the second one required the email plus a cell phone activation code. Ok, this had to be done of 24 installs, but guess what, it will only use the same cell phone twice, and requires you to use a different one after that. So here I am trying to get enough cell phone numbers to get the code for creating each account. This process of creating the accounts and verifying took longer than the install of all 25 packages would have taken in the past.
Like others, I created the accounts all at one time, then the next day I started the installs. Of the 25 installs, 7 of them said the account was spamming, and again required a cell phone to unblock the account. Then a few days later another one was flagged as spamming, and Microsoft shut down the usage of excel and word. Neither could open a file for editing or viewing until the account was unblocked. WHY?
I, like others have many customers out there with office installed, and right now I have about 20 customers, with up to 10 pc's that need the new office installed. I will not be upgrading to the new office for them unless MS stops the on line account creation. This is a waste of my time and a waste of my customers dollars to pay me to do something that is not necessary. Plus I see this as a huge problem in the future when MS shuts down the ability to open a file when they THINK the email account (which is not being used) is spamming. Once again waste of my time and cost to the customer.
Oh for the volume license route, I tried this for the last install. I contacted 3 partners, and none called me back after 2 months. I emailed, and phoned directly, with no response. This was no help, for I knew the volume license does not require the online activation, I have state agencies and they get the volume license, and the installs are like in the old days.