Install Office 2016 OEM without Live account

Anonymous
2015-10-07T18:12:57+00:00

I manage IT services for several small businesses and periodically need to purchase new computers with Office. I just purchased a new Dell laptop with the OEM version of Office 2016 Home & Business. It will not let me activate it without adding it to a MS account.

I know this is a perennial question, beginning with Office 2013, that is a major headache for independent technical consultants that support small businesses, as I do. But I have never seen a solid answer as to how to get this installed on the computer without the MS account--just a lot of try this, try that. This is NOT Office 365, just Office H & B 2016!

 I will not:

  • Add it to my MS account, or it will be forever stuck to me--which is inappropriate, since I will not own the computer or software once I am paid for the system by my client.
  • Make my client set up a MS account just for this.
  • Pry into my client's information to get his MS account information (if he even has one).

But I must have Office installed, activated, and updated before I give the system to my client. The activation dialog, in fact, gives me the option of using a product key instead of a login, but then proceeds to "Redeem Online"--which I believe will end up with the same result that requires a MS account.

At this point, I now have a bigger issue. I backed up the Program Data folder that contains the cached Office installation files, then uninstalled MS Office, hoping that a reinstall would give me some option to truly install without being forced to figure out a MS account for my client. The uninstallation removed the original setup folders. Good thing I backed it up, but then when I reinstall from any of those, it installs Office 2013, not Office 2016. And while it still validates the key when I click the option to use a key instead of a logon, it (as before) takes me to "Redeem Online".

Hello, Microsoft: this issue alone has just eliminated my entire profit from this project, given the time I have already spent trying to get this done, then uninstalling and attempting to reinstall.

I know there are versions that can be activated without a MS account, but I do not buy in bulk and can never seem to figure out which is which.

How do I get this installed for my client without being required to use a MS account?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2017-01-18T20:10:08+00:00

    I suggest that you consider a volume licence: 

    What’s the maximum number of Office Home & Business 2013 licenses I can activate using the same Microsoft Account?

    Office Home & Business 2013 is designed for small businesses with low IT needs and up to 25 users so the customer can activate up to 25 licenses using the same Microsoft Account. For larger companies, Volume Licensing offerings are a better option as it includes deployment tools for volume activations. Customers with activation issues can contact Microsoft customer support for additional help.

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  2. Anonymous
    2017-01-18T22:29:10+00:00

    That theory is fine when you are an IT department for one single company. Using a volume license is not really appropriate when you're providing services to a multitude of customers is it?   Basically, it sounds like Microsoft is saying that their customers are either individual people for large businesses – nothing in between. It's the small business customer base that I think Microsoft is forgetting here.

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  3. Anonymous
    2017-01-18T22:41:30+00:00

    GarryHeath, RonBarker

    OP here. I could not agree more with GarryHeath regarding the fact that this works well for very small (maybe one- to five-person) businesses doing their own "IT services" for themselves, and VLS works well for the business with maybe 50-100 or more employees. But the nightmare arises for outsourced IT support professionals for those businesses like me.

    And I think that MS has either done this intentionally to make Office 365 the only viable option inside the MS product line, or they have completely underestimated the aggregate number of folks doing support for a larger percentage of those many, many small businesses (28 million in the United States alone).

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  4. Anonymous
    2017-01-18T22:52:25+00:00

    Think of Microsoft as the government and congressmen.  Big donors are important to them for reelection contributions.  Poor people are important to manipulate for votes.  The middle class is not organized, so who cares about them?  The counterparts for Microsoft are Big Business (overpriced volume licenses), individual customers (often student copies at bargain prices), and Small Business.  Small business is the middle class of software consumers and provide the bulk of sales but with no influence and usually no support, since small business buys bundled with a new computer.

    Government is not ever going to care about the middle class.  Microsoft is never going to care about small business.  We are the cash cows, and nothing we can do will change Microsoft.  I'm a conservative, but it's seeming more and more lately like Bill Clinton was right when he wanted to break up Microsoft.  He certainly was right to block the acquisition of Intuit!

    End of rant.

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  5. Anonymous
    2017-01-18T23:13:43+00:00

    Each customer would have their own volume license.

    I've given up on installing or managing the OEM/Retail version of MS Office for my clients.  I try to steer them towards either O365 or volume licensing (VLS).   While VLS has a large up front cost, don't forget, it's a perpetual license and offers a lower TCO over time vs. O365, assuming there isn't a need to upgrade to the next version (or even two) of Office.  Most of my clients abhor the thought of a never-ending subscription to MS Office and so far have opted to avoid it at all costs.  If my clients still want the OEM/Retail edition, I'll continue to sell it to them, but I won't attempt to activate or manage their licenses for them. 

    As I stated earlier in this thread, along with many others - I really don't think MS cares about the current activation hassles.  The subscription model is where everything is headed and I seriously believe this (Office 2016) is the last time we'll see an OEM/Retail edition.  They've gotten a taste for the recurring revenue O365 provides and they're hungry for more.  Even Windows has already headed down the subscription path...    Watch for the whole industry try to mirror the mobile ecosystem.  The app store will be front and center with free versions available, but the features you really need or want will require a subscription.

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