Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Do I keep the petition?
or we can share uservoice everywhere.
If I change my petition to that?
Dear Microsoft,
As an office user (without subscription), I'm unhappy to see that we are unable to install Office without a Microsoft Account. The same go with the lack of support for us.
Office 365 users or one-time purchase users are all people working hard on some project. We are all paying for your product. That's why we need the best support from developers and Microsoft.
Look at what Xbox did. They wanted to make everything in the cloud like Office and OneDrive, but they changed for a consumer first mentality and it's working great. The Xbox community is growing and players are very happy that developers are listening to everyone and making their best to improve the Xbox One.
Microsoft Office is going the wrong way by only supporting one part of the users paying. Customers and IT community would like the ability to install office with the key only (enter the key on the website to get a number of installation left with this key and the download link) instead of with your Microsoft Account. On your website you are mentioning 1 PC... Not 1 MS account. How many people will be surprised by that?
The one-time purchase community want all the support needed with all the continuous update to add more features to the office suite (until the next version of Office is released). We also want you to come back with the 2 devices per key, instead of only 1 PC, because a lot of families buying the one-time purchase suite or companies don't want to spend hundreds of dollar to get Microsoft Office.
With Microsoft Office, you need to work with and for the customers, but not vice-versa. Office is not just an Apple you buy in a supermarket, its a service, so you need to respect that.