Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Step 6. Does your "computer documentation" include the product key? If not, it probably should.
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I manage IT services for several small businesses and periodically need to purchase new computers with Office. I just purchased a new Dell laptop with the OEM version of Office 2016 Home & Business. It will not let me activate it without adding it to a MS account.
I know this is a perennial question, beginning with Office 2013, that is a major headache for independent technical consultants that support small businesses, as I do. But I have never seen a solid answer as to how to get this installed on the computer without the MS account--just a lot of try this, try that. This is NOT Office 365, just Office H & B 2016!
I will not:
But I must have Office installed, activated, and updated before I give the system to my client. The activation dialog, in fact, gives me the option of using a product key instead of a login, but then proceeds to "Redeem Online"--which I believe will end up with the same result that requires a MS account.
At this point, I now have a bigger issue. I backed up the Program Data folder that contains the cached Office installation files, then uninstalled MS Office, hoping that a reinstall would give me some option to truly install without being forced to figure out a MS account for my client. The uninstallation removed the original setup folders. Good thing I backed it up, but then when I reinstall from any of those, it installs Office 2013, not Office 2016. And while it still validates the key when I click the option to use a key instead of a logon, it (as before) takes me to "Redeem Online".
Hello, Microsoft: this issue alone has just eliminated my entire profit from this project, given the time I have already spent trying to get this done, then uninstalling and attempting to reinstall.
I know there are versions that can be activated without a MS account, but I do not buy in bulk and can never seem to figure out which is which.
How do I get this installed for my client without being required to use a MS account?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Step 6. Does your "computer documentation" include the product key? If not, it probably should.
I have finally adopted a procedure suggested several pages back. I think this is what I will do going forward, too, as Adobe is requiring an account to activate Acrobat or Acrobat Pro, too.
I just did this for the first time yesterday, after suffering with using my Microsoft account, owners' MS accounts, and so on. I never used a user's MS account, since employees turn over, and I don't want to connect them to the product. I used the same outlook.com email to activate Adobe Acrobat DC.
I believe this is too much trouble for a product legally purchased, but it is a repeatable procedure, and as far as I can tell, it has no material downside. Using the service tag and a standard password, you have an email address you don't have to remember. I've explained to the client that another 15 minutes or so is necessary to setting up a new computer due to Microsoft's policy. I also add that Open Office is an alternative MS Office, although it lacks an Outlook equivalent program.
I'm on the same boat. I purchased a Dell laptop with Office H&B 2016 for one of our staff who do not have an MS account so I was forced to use one (mine). This is very similar to Apple's AppStore which requires an Apple ID for purchases so MS said "me too!"
Maurice, I am encouraging customers to use EMCLIENT as an alternative to Outlook and they love it. Works perfectly with Exchange Server both locally on network and remotely via Internet. Their pricing model is based around quantity, so the 40 Licences I just supplied (along with the free OpenOffice) cost my client 13.52$ per licence. I now make it my business to push my clients to alternatives. There is just no way I am going to support MS since they clearly do not care about the small business consultants like myself.