Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
We're an IT company as well and have just done our first Office 2016 Retail install for a customer. We went to pre-load office as per normal and came up against the live-id login requirement, to download the setup.
Unfortunately one of our technicians used their own Live-ID, so they could get to the download. We are now being told by Microsoft that this license is tied to that account for life, it cannot be moved.
We had to purchase another license, make our customer create a MS Live Account, register, download, install and configure his email etc while the client sits their waiting for us, rather than doing this in the office and just handing them the new PC.
This is frustrating in the extreme! Microsoft, you have to change this silly idea. Forcing the license to be tied to a MS Live account is not practical for all the reasons posted previously, but more importantly it makes the jobs of the people who sell and promote your products harder and more costly.
I have told many customers not to buy Apple, because the devices need to be tied to an Itunes account and in a business scenario it is not ideal - Apple are personal products, not business ones. With MS going down the same path, my argument is dead, they might as well go to Apple.
Microsoft - Please think of your millions of small business customers and change this requirement.